Havoline Xpress Lube

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My first visit and last. I went in for an oil change and was told that I needed an oil filter housing gasket to stop an oil leak. I was told by the manager that the part was $4.67 which he would order from Toyota and 1 hour of labor at $80.00 an hour. I went back a couple of weeks later for the work to be done and when the invoice was printed out the. Sub total was $155.21. I was charged $47.78 for the part although the Toyota genuine OEM website has the part listed at $5.30 retail. I spoke to the manager about this but his explanation was that the bottom line of $149.19 after $10.95 in coupon discounts (i presented no coupons) which included the oil change for $26.33 was right but it was the way that the technician entered the charges into the system was the reason there was a discrepancy in the invoice. I was at the shop less than and hour so no additional labor should apply. So buyer beware. Get your quote in writing and review you invoice.

Three years of experiences with these guys and they are courteous and professional. Very thorough and knowledgeable.