Paces Restoration

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I would like to take this time to express my appreciation for the time and the patience that Paces Contracting Services has treated me with since the beginning. You have not stopped impressing me with the way that you show empathy toward all of your subordinates and with the gentle way you impose respect...
I am very grateful that you allowed me to become a part of your team here at Paces and for your mentorship through my entire professional journey since the first day in this company.
You have a gift in transferring your enthusiasm and curiosity on every new challenge, making me proud of even the smallest tasks of my everyday work.
Again, I want to thank you for your leadership and for all the support you have provided to me. I hope I will work under your guidance for a long time to come.

Sincerely,
Kim Brady
Office/Collections Manager
Paces Contracting Services, LLC.

We have a roof repair we needed. Paces came out and did an estimate. We have been trying to get them to come back and do the job for a month now. The contractor over our job, Tim Brown, refuses to do the work. We call, he says he will call back the next day and then a week goes by with no call. We call again, and the same thing happens. So we decided to call into the office. Apparently you can't. They have an "answering service" and they cannot help us. They just tell us to call Tim Brown, the man who refuses to help us. I have never seen a company with such poor service in my life. We are begging to pay them to come to our house and repair our home, yet they won't. Seems our money isn't good enough. I would like to file this complaint so other consumers know how this company works. They don't.