Document Solutions of Springfield has been Springfield areas authorized Xerox Sales Agency since 1994. Owned by Greg and Lisa Tigges, Document Solutions of Springfield provides a full line of cutting edge and industry leading Xerox products including copiers, laser printers, digital multifunction devices, in both color and black and white. Solutions vary from desktop (small office) to large Production printing systems. We provide complete turnkey solutions that include delivery, complete on-site technical support, complete customer training, and even 24/7 technical support. With today's economic environment, Xerox products and Document Solutions are the best choice to safeguard your offices technology investment. Our team of professionals would like to work with you on a document strategy that will meet the needs of your office now and into the future, no matter what size your business is. Affiliated with Xerox for the past 35 years, Document Solutions of Springfield has been among Xerox's Top 10 Mid-Market Sales Agencies in the country for the past fourteen years. In 2015, Document Solutions of Springfield, Inc. was named one of three business Finalists for the BBB's Torch Award by the Southwest Missouri Chapter of the Better Business Bureau. This award recognizes the top three Most Ethical Business companies for Marketplace Ethics. The BBB Torch Award promotes the importance of ethical business practices, including the willingness and efforts made by outstanding businesses to ensure that our areas marketplace remains fair and honorable for all consumers and businesses.
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Reviews

WB
William B.

07/17/2017

Provided by YP.com

Greg is a lifesaver! I had forgotten to order toner and ran out as I was running materials for a business show. I drove over to the Document Solutions office and Greg waited for me because it was 6 pm. He had some toner ready for me when I arrived. I was really behind in my printing and much to my surprise, Greg actually ran some free color prints for me on a monster machine in the office. I would have wasted thousands of dollars on that event if it were not for Greg. I now know why another chamber member originally gave him such good marks when I was shopping for new equipment. I am a customer for life! Thank you!

SK
Sean K.

05/15/2017

Provided by YP.com

Greg is dedicated to providing you with the best services in the area. His business will take great care of you.

CS
Charlie S.

05/04/2017

Provided by YP.com

Great folks to work with!!! I'd give the a sixth star if I could. Always available when I need them.

Charlie

AK
Aaron K.

05/04/2017

Provided by YP.com

Greg and his team are by far the most professional and courteous I have worked with. They provide top notch service, customer satisfaction and technology.

RE
Rhonda E.

05/04/2017

Provided by YP.com

Love working with Greg and his team. They are very knowledgeable and always take care of the customer.

B
busops2012

06/15/2012

Provided by YP.com
This owner guides his sales te...

This owner guides his sales team to roll over leases for the customers without disclosing this information in the customer pricing package. This means customers are paying interest on the original lease then it rolled into a new one, so they are being hit twice with interest! He also promises customers lease are fixed when they are not. Many of his customers do not realize these issues until it is time to upgrade their office equipment

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Brands
Xerox
Payment method
mastercard, check, cash, visa, master card
Location
Plaza Towers
Categories
Copy Machines & Supplies, Computer Printers & Supplies, Computers & Computer Equipment-Service & Repair, Copiers & Supplies-Wholesale & Manufacturers, Copy Machines Service & Repair, Fax Machines & Supplies, Office Equipment & Supplies, Printers-Equipment & Supplies
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