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Reviews

BS
Bill S.

08/17/2015

Provided by YP.com

Inland Northwest Estate Sales

We hired Inland Northwest Estate Sales to conduct a “Living” Estate Sale for us prior to a recent move. Because of several incidents that happened prior to, during, and after the sale, we cannot recommend this company. The worst incident is described below:

My husband and I came to the house, which had been sold and was under contract, the morning before the sale was to begin. We noticed that a couple of items had been removed from the home, a pressure washer and a patio set from our back deck. While removing the patio set from our back deck, the employees had obviously drug the set through our kitchen and made two long scratches on the hardwood floors. We contacted the owner, Aimee Howe, immediately do discuss the damage. She assured us that the scratches would be buffed out and repaired. When we came back to the home after the sale (the evening before the new owners were to have their walk through and sign closing documents), we noticed that the scratches were still there. While Ms. Howe stated that they had done their best to remove the scratches, it did not look to us that anything at all had been done. The scratches were still very obvious to us, as well as the new home owners! We were forced to negotiate with the new owners in order for the house to close, and had to pay them $750.00. Inland Northwest Estate sales comment was to offer a $250 courtesy credit and perhaps we should have our homeowners insurance should take care of it.

Why are items, such as a pressure washer and patio set, being removed from the home before the sale? Northwest Estate Sales, in their sales pitch, talks a lot about all items being sold to be time/date stamped in their reporting. Those two items were time/date stamped as being sold after the sale had begun. Makes you wonder just how accurate their reporting really is.

Northwest Estate Sales has a contract which states that monies will be sent within 7 days of the conclusion of the sale. We did not receive those funds until over two weeks and many phone calls after the sale concluded.



Bill Sauther

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
amex, cash, discover, master card, visa
Neighborhood
Logan
Category
Estate Appraisal & Sales
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