CVS Pharmacy in Southbury, CT does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!
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Reviews

SB
Shanna B.

06/01/2014

Provided by YP.com

PLAN HOURS TO WAIT

My Dr sent in a prescription at 1:23 on a Sunday afternoon, knowing CVS would need time to fill it, I did a few errands and stopped in at 2:45 - should be ready right? NOT!!!



The clerk at Pick Up couldn't find me in the computer - I'm told to go to "Drop Off" window and see them. After some confusion over my name the prescription is entered and I'm told to take a seat.

I wait, and wait and wait....



It's not like they are terribly busy. 3 people dropped off prescriptions. 2 people move through the pick up/payment line... All the while the pharmacist is having some lengthy personal discussion with an off-duty employee behind the counter.



I continue to wait - 20 minutes go by. 30 minutes since I've entered the store for this prescription.

I wait...



Finally they call my name Great Right? NOT!!

No one had checked to see if I had insurance or if they had the correct insurance information. I'm charged full price.



When I ask for a correction and provide my insurance card (which hasn't changed since my last prescription was filled)



I'm told to take a seat and wait again...

10 more minutes go by while the Pharmacist fiddles around correcting the paperwork.

I finally am called again, pick up my prescription, and exit the store.



50 MINUTES FOR ONE PRESCRIPTION WHICH WAS SENT IN HOURS BEFORE!!

Don't bother with CVS...Walgreens is 1/2 mile down Main St.

S
smithsandyhook

12/22/2009

Provided by YP.com
convient and a minit clinic

very good service and a great place to obtian flu shots

More Business Info

Hours
Regular Hours
Mon - Sun:
Brands
home health, now
Payment method
amex, discover, master card, visa, debit
Location
Klarides Village Shopping Ctr
Categories
Pharmacies, Cosmetics & Perfumes, First Aid Supplies, Greeting Cards, Health & Diet Food Products, Health & Wellness Products, Optical Goods, Photo Finishing
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