A & M Electronics Inc

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Horrible and unprofessional service. Argumentative, disorganized, lies, false statements, outdated everything (cannot make a copy without carbon paper), unskilled at fixing anything, ruins electronics, falsifies information. How he is even in business is a mystery to me. He is bordering on fraudulent business practices.



I brought in a computer tower for replacement of the hard drive, where Yan

(A & M Electronics) was a listed service provider. The computer was working but the HD was dying. Yan managed to destroy the computer and render it unusable. Yan (A & M Electronics) changed his story multiple times as to why the HD part did not arrive and how he had my computer for almost a month. He had the specs of the computer but managed to get the wrong part several times. He could not hook up my tower to his old outdated monitor because he did not have an adapter or an LCD monitor. This guy is supposed to fix modern equipment? My warranty company called him several times and Yan changed his story each time. When I picked up the computer because it was "ready", I asked to see it on, and Yan said he was in a hurry for a service call and that my computer worked last night. He didn't know if it worked now!!!! Of course, when I got it home, it did not even boot up. He destroyed something so simple to replace!



Yan (A & M Electronics) was selected via a phone book by ServicePro for computer services. They have removed him as a service provider. My warranty company has removed him as a service provider. Yan faked a name change so as not to talk with my warranty company when they inquired about the repair status and ruin of my computer system.

He is the only one working in the shop and he is never there. You will wait forever to have anything done, if it's done correctly at all, with various excuses. I called him one day and he put the phone down while another customer came in the shop. The customer said that Yan did not replace a power supply in a tv and the tv did not work now. Yan argued that he did replace it; the guy said no you didn't, as the same one was in there. The customer yelled for Yan to take whatever he put in the tv out and he'll never be back again.



I am reporting him to the Attorney General and township because I believe he has defrauded customers and will continue to do so. Beware!

I have had a truely HORRIFIC experience with this company. I was without a TV for over a month. Initial call I explained the problem with my TV. Without coming to my home and assessing the issue he "knew what was wrong". He ordered a part. 1 1/2 weeks later he called to say he was coming out. Later he called back to say that LG sent the wrong part. Ordered the correct part. One week later the part came in and it was ANOTHER 1 1/2 weeks before he was able to come out. After a month he was finally at my home. Opened the TV and said that ANOTHER part was needed. Part arrived to him in 3 days. When I called to schedule for him to come back out he said that he wasn't sure when he could and it might not be next week at all. I called LG and through a conference call, they experienced what I had dealt with for over a month, apologized for the HORRIBLE customer service I had received, took A&M service center off my case. LG was able to send another company to my home with the correct parts in 2 days!