Alta Orthopaedics
511 Bath St, Santa Barbara, CA 93101
Reviews
11/14/2021
Provided by YP.comGood Physicians but Questionable Billing
At the time I was a patient at Alta Orthopedic clinic, their online Payment Policy stated that patients are to be notified in advance of any visit that is deemed self-pay. And if those visits are self-pay, "payment in full is requested at the time of visit".
At NO time was I advised mine were self-pay appointments, nor was payment requested in advance. Had that been the case, I would not have commenced with a series of injections. The clinic's initiation of the series was useless as the series was halted midstream since I could not afford the injections. Alta was negligent at the outset, in failing to communicate that the series was my responsibility. Nonetheless, Alta's billing department continues to hound me by email, text, and phone for payment.
Alta has now altered their website page to shift the burden of self-pay notification to the patient but their belated attempt to backbill me now is unethical. A new CA law expressly forbids this disreputable practice in order to protect the patient. In the words of a judge, "It's a good law".
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 805-962-2154
- Payment method
- amex, cash, check, discover, master card, visa
- Neighborhoods
- West Downtown, Downtown Santa Barbara
- Other Link
- Categories
- Physicians & Surgeons, Orthopedics, Medical Centers, Physical Therapists, Physicians & Surgeons, Physicians & Surgeons, Neurology, Physicians & Surgeons, Physical Medicine & Rehabilitation, Physicians & Surgeons, Rheumatology (Arthritis), Physicians & Surgeons, Sports Medicine, Physicians & Surgeons, Surgery-General, Sports Medicine & Injuries Treatment
- Other Information
Specialties: Orthopaedic Surgery, Hip & Knee Specialist, Physician Assistant-Certified, Orthopaedic Trauma, Spine Specialist, Physician Assistant for Michael Kenly, MD, Foot and Ankle Specialist, Sports Medicine Specialist, Physician Assistant Certified, Pain Management Specialist, Physician Assistant for Eli Kupperman, MD, Shoulder, Knee, Orthobiologics & Sports Medicine Specialist, Hand and Upper Extremity Specialist, Physician Assistant for Christopher Proctor, MD, Physician Assistant to Stuart Hutchinson, MD, Physician Assistant for Christopher Birch, MD