Audiowerk

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I went to Audiowerk several weeks ago to look for a basic system for my 98' Honda Civic. I wanted to spend only around $500 at the max so after chatting with the salesperson, Shawn, I was pleased to get a Kenwood cd, 4 Rockford speakers, an amplifier, and one 12" Kicker subwoofer for $550 installed. I have to say I was glad I was not pressured into buying more than I wanted to spend and so I got to give it to Shawn for making my purchase as pressure-free and smooth as possible. Well, I will definitely be back there soon for an alarm system for my other car.

I had AudioWerk install one of the premium head units with the fold out Flat screen, DVD player, Nav system and Bluetooth. After two weeks the system began to drain my battery when the car was off, it would randomly turn itself on and off and generally made my ride a living hell. I had my battery and alternator tested and had the system checked by AudioWerk again. They told me it was because my terminals to the battery where loose and my alternator wasnt charging my battery properly. They fixed it by SCREWING SCREWS INTO MY BATTERY AND TERMINALS!!!!! Needless to say I was beyond upset and took the car to BestBuy to get a second opinion and they told me the installation work was shoddy at best!



I went back to AudioWerk and waited in line with 4 other upset customers who where all there to complain about the installation work. I had them remove the system from the vehicle and also they told me they will be replacing my terminals and connections. The one man in front of me was one of their debtors from Rockford Fosgate and DEI and apparently these folks don't pay their bills either and he was super upset.



To end with, this is a VERY VERY shady business. It's a little hole in the wall with a lot of very unprofessional looking individuals doing the installations. The prerequisite for working here must be breathing air. Do NOT go here unless you want to fry your ride, I'm not even sure if I can install another head unit now without it doing the same thing!

User Rating: 5 out of 5 stars by AGoldberg 02/15/2010 I'm so glad my friend recommend this place to me. They gave me a super great deal on an engine start alarm and their crew is super nice. One of them gave me a ride to Santana Row where I can hang out while they worked on my car. When my car was done (faster than I expected them to), they called me and a few minutes later picked me up and brought me back to Audiowerk where Shaun the salesman showed me how to use my alarm. It works great and I'm so happy with my new alarm! I'm going back there to get a new stereo when I get my next paycheck!

I needed to replace my OEM car stereo with a GPS/Navi system that also integrates my cell phone for hands-free calling. I went online and found that Audiowerk has great reviews at Yahoo Local and Yelp. Sean's friendly, professional, and very knowledgeable and showed me several products he recommends that would better fit my budget. I liked that he didn't pressure me into buying right away. He told me to take my time and think about it. But then again, the price he quoted me was way below MSRP, so I took his killer deal. He told me the install would take a couple hours and even offered to drop me off at nearby Santana Row or Valley Fair where I could kill time by shopping or watching a movie. But I opted to just kick back in the Waiting Room where they have a big screen TV. His professional and well-trained crew worked on my car right away, and my car was done faster than I than I thought! I'm very happy with my new system! I highly recommend Audiowerk! Five Stars all the way!