Whether it's your first stop at Champs Sports or you're a regular, you'll discover why we are the only place to go to elevate your game. We offer the latest shoes, the freshest apparel, the hottest accessories, and more so your look is on point any time of the year. Our dedication to bringing you the latest launches is matched only by our desire to outfit you in the hottest threads. We always strive to offer you the freshest gear from Nike, adidas, Under Armour, Jordan, New Balance, and many other top brands to make you the talk of the town.
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S
stlouisfisher

08/26/2009

Provided by YP.com
Racist & Rude

Hello,

I was a frequent customer at your South County Body Central Store and until today. This was the last straw .I lately I have always been satisfied with the customer service I was provided, until lately that is. There is an associate by the name of Ashley that's giving the store a VERY bad impression. I understand that there's 3 Ashley at this store and the one in question is young and thin with glasses. This particular individual shows blatant signs of racism and this is very upsetting to me. I have never ever been treated so disrespectfully in my life by any one person. Ashley is VERY rude and she followed me around the store continuously and while I was closed to the entrance I was speaking to a friend telling how I didn't think I want this particular shirt, Ashley came over to me and literally snatched it out of my hand saying oh, you don't want that? I'll take it. I was so shocked! On another occasion when I was shopping at the store and I asked about the accessories aisle being so close together she reply's that just they way it has to be and we still have more stuff in the back to put out so there going to be fuller than that, with attitude. I asked her to hand me a scarf behind the counter and she tosses it up on the counter and proceeds to continue her conversation with the other associates. Totally abrupt and very unapproachable and if I didn't want that dress and scarf so badly I would have immediately left, but you no :o) On a third occasion I was shopping in the store waiting to be checked out I observed Ashley providing excellent customer service to the shopper before me (of different nationality) but when it was my turn, she continued to laugh with other associates and treat me as if wasn't a person. No greeting, nothing, and at the end of the transaction she told me what I OWED her. No greeting just you OWE me $62.75. At this time I am sorry to say that I will no longer be a customer of Body Central. I have observed Ashley being blatantly rude with people of my race to many times to take any more!.So because of this one person lack of understanding or education I am sorry to say that I will no longer be a customer. Perhaps someone can look into this matter before many more customers are lost and things get MUCH worse.



Thank You

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
android pay, apple pay, paypal, samsung pay, cash, amex, discover, master card, visa, debit
Location
South County Ctr
Neighborhood
Mehlville
Categories
Sportswear, Shoe Stores, Sporting Goods
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