Miller's Auto Repair

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I have went to the Millers auto repair in North county, and always was given honest and courteous service. So when I moved out to St. Peters and needed to get work on my car I went to this Millers Automotive. Just like the North county Millers I got great service, was told before hand what needed to be done, and the cost. I have taken my husbands and daughters car there as well. He has kept our cars running smoothly. Highly recommend, a very professional company with a great reputation.

STAY FAR FAR AWAY FROM THIS SHOP! I went in to have tie rod ends and struts that I had already purchased installed. I dropped my truck off and 7 hours later I called them because I didnt hear anything about how much it was going to cost?? I was told then to wait a minute and would be called back. 45 min later I get a call saying the struts could not be installed because of bad bushings. I told them to just hold off on the stuts then and just do the tie rods. I was told that it was too late and that they had already cut with a torch and un-bolted ALL the lower control arms and they were off the truck. WHAT??? WHO TOLD THEM TO DO THAT WITHOUT EVEN CALLING ME WITH ANY KIND OF LABOR COST???? Now the truck was held for RANSOM and that the cost of around 250 to 300 dollars was now going to be over 1500 DOLLARS! AND HE COMPLAINED THAT HE WANTED THE MONEY QUICK BECAUSE MY TRUCK WAS TAKING UP HIS VALUABLE RACK TIME. I had to pay over 1500 dollars to get my truck back and when I picked it up the steering wheel was off so obviously the alignment that I was CHARGED FOR was not done! This place really ripped me off good. I have contacted the BBB for assistance and if there is no resolve there then we are going on to litigation. I was getting the truck maintained to go see my son in NC when he comes home from Afghanistan next week that we havent seen in almost 2 years and now after this RIPOFF thats not going to happen. When I asked him how often does he do this to people without talking price with them first i was told "Oh I do this all the time" STAY FAR FAR AWAY FROM THIS SHOP PEOPLE as Im sure this is going to wind up in court. Too many shops like this one take advantage of people and Im not letting this one slide!