Jack McManus Heating and Air Conditioning, located in Rocky Mount, NC, has been serving the community for over forty years. We are a full service plumbing, air conditioning, and heating company that takes pride in making sure our customers are always 100% satisfied.
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Reviews

01/31/2013

Reliable and honest

Honesty, integrity. I have years of experience with McManus Heat/Air. Mr. McManus completed inspections on homes about to be sold when I was in real estate sales and I have called him about my own heat/ air system several times. I would not hesitate to recommend this company!

06/29/2012

Stay Away From Jack McManus H & AC

Called this company 6/29/2012 at 7:30 am. The lady got my name, address, phone number and told me someone would call me back.At about 9:30 am I called and again the lady got my name, address, phone number and told me someone would call me back.About 10:00 am the owner Jack called me and said they had not received the first call.About 12:00 pm someone called me and said he could not fine my address. He was in the wrong town about 25 miles away. He asked if their company installed my unit. I told him I did not think so as it was installed by the previous owner. He then told me if they did not install it they probably would not repair or service it. He said he would call Jack (company owner) and call me back. It is now about 4:30 pm and I have not heard back from anyone with this company.About 1:00 pm I called another company and they were at my home within and hour and had it repaired in 30 minutes.I say STAY AWAY from Jack McManus Heating & Air Conditioning, LLC.

04/20/2011

Jack McManus Heating & Air

After calling twice and waiting eight days on another Heat and Air company, I called McManus Heat and Air. They earned a customer! McManus has unbeatable customer service. I called late on Monday afternoon and someone was at my door at 8:15 the next morning. The technicians that came to work on our system were extremely polite and mannerable. They were thorough, taking time to explain what was wrong and making sure I understood how to work the new thermostat. I have had several other companies come to our home over the years. Most of them tried to avoid looking at our furnace located in the back of our attic. Not this crew! They went in the attic, stayed a long time, fixed the problem and even took pictures to show me what was wrong. The technician offered to come back if I had any questions about programming the new thermostat. They took care of everything for a very reasonable fee. I am very impressed with this company and will continue to use them!

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Services/Products
  • Energy Saving Systems
  • Dehumidifying
  • Duct Work
  • Air Conditioning Contractors
  • Trane Air Conditioning and Heating
  • Air Conditioning Repair
  • Reliable Home Comfort
  • Commercial HVAC
  • Heating Contractors
  • Heating Equipment Repair
  • Refrigeration Contractors
  • Sales & Service
  • Heating Equipment
  • Air Conditioning Equipment
  • HVAC Systems
  • Heat Pumps
  • Dehumidifiers
  • Residential HVAC Equipment
  • Gas HVAC Equipment
  • Electric HVAC Equipment
Brands
Trane
Payment method
amex, mastercard, check, cash, debit, discover, financing available, visa
Accreditation

Better Business Bureau

Social Links
Categories
Heating, Ventilating & Air Conditioning Engineers, Construction Engineers, Heating Equipment & Systems, Professional Engineers