Kelleys Quality Sewing Center
3432 55th St NW, Rochester, MN 55901
Reviews
03/23/2016
Provided by YP.comI have spent thousands of dollars at Kelleys on machines and products, but will now take my business elsewhere. Just recentIy I was charged $70 for a repair part (bobbin case) that was on their rack for $50 ($25 on Amazon). It was claimed that the part was different when ordered for the repair shop. When I looked at it when I got home, the bobbin case had the appearance of a used part. I also found thread and lint in the part of the machine I could see after the cleaning and adjustments were done. I have found many of their classes to be sub-standard and "taught" by people who were unprepared and lacked the knowledge and skills needed, and who repeatedly allowed interruptions during class. I love my Janome machines, but service and product knowledge is important to me. On several occasions, I was sold products for my machine that were actually incompatible with machine and would not work with it. I am very disappointed in the service, product knowledge, and classes.
09/07/2012
Provided by YP.comThis business moved to 3432 55 st NW,Rochester. The correct name is Kelleys Quality Sewing Center.
09/07/2012
Provided by YP.comGreat variety of notions for sewing and knitting. Classes for sewing and knitting and crochet and quilting. Books and patterns for knitting and sewing. Professional help available for service and help. Very friendly!
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun Closed - Extra Phones
5072889051: 507-288-1096
- Brands
- Baby Lock, Janome
- Payment method
- insurance, debit, check, cash, all major credit cards, financing available, travelers checks
- Location
- Northwest Plaza - Near Sam's Club
- Neighborhood
- Northwest Rochester
- Other Link
- Categories
- Household Sewing Machines, Sewing Instruction, Sewing Machines-Service & Repair
- Other Information
Parking: Lot