Paychex

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CLOSED NOW - Opens at 8:00am

horrible company and when told the problems this is the WONDERFUL response I get from Todd cassell in my email inbox....



"Sorry to hear all this! My phone numbers have not changed since 2 ½ years ago.

Weird how this is the first I have heard of this, one would think that you would have reached out to the “slick sales man” much earlier than this considering the severity of the situation.



I think ADP is your best bet, good luck. Since the new year is upon us, it will be good timing for you.

Just remember, you will have a call center in the Philippines, won’t have one point of contact (call center) and if you think we have been hard to deal with? We are a dream as far as customer service compared to ADP.

Good luck to you!

Todd"



they overcharged my 4 times in 8 months withdrew 3.2k more than was supposed to and they have a response of oops I did not see the sticky note in the file. i have had 4 different reps who all have made mistakes. they have been awful and the sales rep who thinks he is all that should lose business. I am switching to adp.