Paul's Plumbing Heating & Air Conditioning

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I am actually a property manager and was looking for a new plumbing HVAC company because of disappointment in others.
This year, they have done thousands of dollars of work for me and I have been very satisfied! They are qualified techs and seem to be able to handle just about anything I throw at them!They are prompt and handle emergencies. The office staff which is also very important to me, are courteous and great at follow up! I would highly recommend this company and I know they have been around for years!

I've had Paul's service my home HVAC and plumbing for the last four years. He is professional, prompt and reasonable. Instead of selling me a new system, which many contractors would do, he gave me a reasonable evaluation of life expectancy of various components, repair and maintenance needs. Whenever I need work in this field, I'll gladly call Paul's.

Reno, NV

I contacted Paul's for some plumbing work on my home. When Thomas came out he was very nice, he seem to take care of things however, I later found out that what he said he fixed was actually not fixed at all and once again I had water pouring into our home due to a broken hose bib that Thomas said he had replaced. I have since called and texted several times and have gotten no response. I paid Paul's $1480 for the work Thomas did on my home however, stupid me, I trusted that things were done right and that Thomas was going to come back and finish the other things he said he would do. Since then, I have actually been charged over $1600 to my credit card and received a new invoice which doesn't make sense because the invoice I first got said the rate would be $1480 "flat rate" which included any additional parts needed. I did not expect this out of Thomas as he seemed to be so nice and accommodating nor did I expect this from Paul's plumbing. I feel stupid and too trusting that I paid them without checking that everything was OK and prior to the job actually being finished. I will be disputing the charge on my credit card, will file a complaint with the contractors board and will never hire Paul's plumbing again. To everyone out there who reads this...please beware of this company. Make sure that when you sign the invoice they hand you the receipt right then and there so that they can not add things once you have signed, such as "estimate" at a later time, prior to them mailing the invoice to you. This will help prevent them from charging your credit card at a later time,more than what you agreed to. also, make sure the work has been properly completed before you pay them. Do not trust their kindness act they put on to get you to trust them.