Dolan Toyota Scion

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Absolutely terrible place to go to if you want to buy a new vehicle I suggest to go else where. Salesman was nice but financing managers were terrible. My wife and I already had all the paper work signed and we're about to drive off the lot but decided to back out due to the terrible unprofessional financing managers (Craig was one, don't remember the second ones name) don't buy here unless you wanna get ripped off and treated like trash

My problems with Reno Toyota began when I brought my 2010 Tundra in for an alignment & general servicing in Feb, & went downhill from there.



I scheduled an appt on 4/16/2016 for diagnostics on the CEL & alignment. I was told the driver side subframe tab for setting the alignment was damaged, the carbon canister for the emission system had gotten water in it & would need to be replaced, & their previously diagnosed minor engine oil leak was actually major & could cause catastrophic engine failure. They quoted ~$2,000 dollars & said the truck's warrantee expired.



I made phone calls to 2 Toyota mechanics I know & the dealership where I bought the Tundra. The emission system work IS covered under warrantee, the diagnosis of the CEL had prob been made based upon codes only, & the carbon canister was likely not a problem. I asked Bryan Bough about the warrantee. He wouldn't answer - instead he had someone get my truck & refused to give me a written estimate.



Dolan Toyota....Never again!

Dolan auto group is high pressure sales. When we did not buy the car the manager followed us out to our car. We then went to carson city toyota and saved 3k and taxes were cheaper.