Raynham Veterinary Hospital, Inc.

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CLOSED NOW - Opens at 7:00am

I want a vet who is willing to hear from a long-time client, understand the need, and be willing to help when the request is reasonable. Instead, I was quoted policy, spoken to rudely, and hung up on:
My dog was late for his annual appointment by one week. I called to make an appointment and was scheduled for their earliest available date (4 days later) I asked if I could pop in for a tech to administer the kennel cough nasal spray so my pup could continue to attend doggy day care. I was told that they would not give him his kennel cough until they could see him for his yearly appt. because that was their policy. I was dumbfounded! I do not feel that this decision was in the best interest of my dog, his safety, or his health, so I found another vet who was more than willing to help. Their receptionist, Courtney, was incredibly rude and had zero interest in helping me figure out a solution that would work for my pet. Definately not someone who should be on the other end of a customer service line. I cannot in good conscience recommend this Veterinary Clinic to any friend or anyone looking for a vet who will care for your pet as much as you do.