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Reviews

JH
Jim H.

11/01/2016

Provided by YP.com

BUYER BEWARE!! I have NEVER ran into such a crappy auction, company! Did an ONLINE auction , talked with the owner PRIOR and owner claimed item was in good condition and worked well. We kept getting bid up and later found out that it was the OWNER bidding us up. We did not get it bought thru the auction because we kept getting out bid. About a week later we did contact the seller and go up to purchase the item with cash. It was COMPLETE CRAP, ABSOLUTELY NOT in the condition that it was represented to be in. We did not buy it. I just called hansen & young to make them AWARE of the issues with the item HOW it was REPRESENTED for the auction and about being bid up by the owner. I DID NOT feel it was GOOD BUSINESS practices to have ONLINE auctions for misrepresented items and asked what they would have done. THE guy GOT VERY defensive and all he was worried,about was the fact that we tried to buy item AFTER we got outbid. ( BY THE OWNER ) and he WASNT GETTING HIS COMMISSION !! THEY DO NOT seem to have ANY INTEREST what so ever ever in the PROTECTING THE BUYER!! which is REALLY SAD since this was an ONLINE auction and not everyone can go look at stuff prior to the auction. They take the auctioneer and seller at their word.

DEFINITELY RECOMMEND TO STAY AWAY FROM ANY OF THEIR ONLINE AUCTIONS OR TAKE THE TIME TO GO IN PERSON AND INSPECT BEFORE YOU BUY AND THROW YOUR MONEY AWAY

claimed iconBusiness Response01/23/2017

Thank you for calling & reviewing our company. We did not misrepresent this item. This is the entire title & description: "GMC Cab Over Grain Truck - Cummins 855 engine; roll tarp; 484336 mi showing; split opening rear gate;" That is what we knew about the item. We did not mention anything of the item's condition. It was the owner stating that. As part of our terms we encourage inspection before bidding: "You are responsible for your own inspection during inspection periods." In this case, that is why there was a contact number so inspection could be by appointment. We appreciate that you let us know that the seller was bidding up the item as we do not condone that. Our auctioneer stated the reality that we didn't misrepresent this item & that since you didn't buy this item through our auction process, there is little we can do about it except change our working relationship with this seller.

This listing has been claimed by a business representative.

More Business Info

Your Professional Auction Team

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Extra Phones

Primary Phone: 715-837-1016

Payment method
amex, cash, check, debit, discover, invoicing available, master card, visa, mastercard, all major credit cards
Amenities
Complete Auction Service & Appraisals. Farm, Estate, Commercial & Real Estate.
Associations
Our auctioneers hold degrees from South Dakota State University, University of Wisconsin-STOUT, University of Wisconsin-LaCrosse, Wisconsin Indianhead Technical College and all graduates of the World Wide College of Auctioneering of Iowa. Two of our auctioneers have earned the distinguished CAI (Certified Auctioneers Institute) designation – which is the highest professional designation recognized by the National Auctioneers Association and have also completed classes for the AARE (Accredited Auctioneer of Real Estate) designation. Two members of Hansen & Young have their GPPA designation as well as one member has the AMM designation. Licensed auctioneers in Wisconsin & Minnesota, Hansen & Young can take care of your auction needs in the Midwest or anywhere around the country. Being professional seminar presenters, our staff has used their expertise to present various seminars for educational purposes of the Wisconsin Auctioneers Continuing Education licensing requirements. Also having on staff two Wisconsin & Minnesota licensed real estate brokers and three Wisconsin licensed real estate agents, able to take care of your real estate needs. Hansen & Young, Inc. is a member of the NAA (National Auctioneers Assoctiation), WAA (Wisconsin Auctioneers Association), MSAA (Minnesota State Auctioneers Association), NAR (National Association of Realtors), WRA (Wisconsin Realtors Association), MNAR (Minnesota Association of Realtors) & CAI (Certified Auctioneers Institute).
Other Emails

Categories
Auctioneers, Auctions, Real Estate Buyer Brokers
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