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Want to improve your customer satisfaction surveys? Or need to improve your customer service? The best way is with Portland, OR-based Interaction Metrics. Interaction Metrics innovates by combining customer experience metrics with actionability and celebrates client success through certifications and trophies.
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More Business Info

metrics + actionability

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Customer Satisfaction Surveys, Customer Interviews, Text Analysis, Touchpoint Questionnaires, Customer Service Evaluations, Mystery Shopping, QA Standards, Model Answers, Customer Service Plans, Customer Service Skills Training
Neighborhoods
Buckman, Southeast Uplift
Associations
Customer Experience Professionals Association (CXPA), Business Marketing Association (BMA), American Society for Quality (ASQ), Computer Human Interaction Forum or Oregon (CHIFOO).
Other Link

http://www.interactionmetrics.com

Categories
Market Research & Analysis, Business & Economic Development, Business Management, Business Plans Development, Marketing Programs & Services
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