Ashley HomeStore

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Awful experience all the way around.

Absolutely the worst experience I have had with a business. I purchased a mattress and bed piece, waited a week for delivery, to not have them show up when they're suppose to! Show up the next day and all they had was a mattress with no idea where the rest of the bed is!!! I went back to the store and complained. And all they could do is lie to my face. I was promised the rest of my bed would be delivered the next morning between a certain time only to have same stuff happen again!!! No show no call!! I WILL DEFINITELY TAKE MY BUSINESS ELSEWHERE, NOT TO MENTION THEY PROBABLY SCREWED THE PAPERWORK UP TOO AND WILL ATTEMPT TO COLLECT SOME RIDICULOUS AMOUNT FROM ME FOR A MATTRESS THEY REFUSED TO TAKE BACK EVEN THOUGH IT'S THEY'RE FAULT

Horrible customer service. They ordered the wrong chair and then wouldn't return it at their store. They made us drive to the Clackamas location to process the refund, no exceptions. Terrible buying experience.