Vac World is a family business that has been in the same location in Portage, Michigan for 35 years.We carry a wide variety of brands of vacuums, from upright vacuums to canister vacuums, from industrial floor cleaners to household floor cleaners, we have got your vacuum & floor care needs covered. At our store you will receive expert advice on the latest technology in floor care and allergy relief solutions. All of our state of the art vacuum, floor and allergy relief products are uncompromising in their quality and performance. Our Service Department is the foundation of our business and is dedicated to ensuring all makes and models are working properly and meeting the high expectations of our customers. We carry an extensive stock of accessories, parts, bags and filters for all of our equipment, so you can get what you need as quickly as possible. We also employ five factory trained repairmen, so that we can take care of you quickly and conveniently if the need arises. We look forward to meeting you and being a helpful partner in keeping your home clean, healthy, and allergy free.
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Reviews

V
Vickyvale820

10/20/2017

Provided by Superpages

It is a locally run business. Same customers go ther 25-30 yrs.Excellent vacumn repair but, can count on a good week before getting vacumn bag. Expensive bags and ask them to itemize price of each bag on your receipt. I bet same Riccar bags can be found cheaper on Amazon.The owner inherited the business from his Dad.The owner, very high pressured sales attempts and ask personal questions why you can't buy it today. He has a reputation of high sales pitches and pple are fed up with it. There are two ther nice vacumn stores in town I will return for repairs and bags but, not buying another way overpriced vacumn from himHe is actually quite arrogant and rude with his antics. No means no! Spouses want to go home discuss it in their budget. He is yes obnoxious . Well know in community for being pushy sales techniques and needs to knock it off ! It no secret he makes so much money that he can afford to drive a White Porsche SUV see other businesses in close proximity know this as fact. I saw the 95 k SUV out front On fb a gal cleans houses for Parade of Homes. She posted where to go get good vacumn and what kind. Oh boy the comments were numerous saying too expensive. He terrible pushy needs back off. If he is driving a 95 k dollar Porsche SUV he is doing just fine at his little Vacumn Worl. Got to be others that sel, Riccar drive to GR. I will. Oh he always trying get pple to buy the pricey German model Moele somethingHey you need to go sell used cars for Seeyle Ford stop high pressure manipulation and trying to intimidate your customers. Quit asking your customers personal questions all about the vacumn not their lives!

anonymous

11/05/2013

Provided by Superpages

I recently just bought a vacuum at Vac World this week. We originally went in there just to have a look at some of the vacuums there, but walked out having been pressured to buy something. The owner spent over an hour trying to sell us a vacuum, all while making inappropriate comments and using excessive sales techniques. He would not give us time to talk the purchase over alone, he gave us one minute, even after we asked him to please leave us alone for a moment. When we told him we wanted to come back and give ourselves time to think about it, he became upset and said this price was only good for right now. We did purchase the vacuum and when we got home we realized we were overcharged. We thought he gave us a package of bags, however he charged us for them and never put it on the receipt. We may have our vacuum serviced there but would not recomm

anonymous

08/10/2012

Provided by Superpages

Too much sales pressure!, even when I brought a machine in to be cleaned and said I wasn't interested in the new Miele model. These vacuums are very good, but expensive, and should last for many years. I resent the owner(father) 's relentless sales pitch even after I said I was not interested in a new machine at that time and the fact that he wrote down repairs on the vacuum without telling me, and were not needed. fortunately, the old part was in a plastic bag when I picked up the vacuum and was perfectly fine so I had it put back in. It took 10 minutes while I waited, though the owner(son) originally said it'd take hours.

TT
Tpb0808 T.

03/09/2011

Provided by YP.com
Great Service & Quality Vacuum A+++

Just bought a Riccar Vacuum from Vac World, and had a great experience doing it. The staff was very helpful & knowledgeable. I called in few weeks after the purchase with a couple questions, and the response was on point and on the spot. Thanks again Vac World. Always nice doing business local.

B
btcohn

11/12/2007

Provided by Superpages

Extremely good personal service and advice. Will try to fix your machine with spare parts instead of having to order more expensive new ones. Very reliable and nice people.

D
dbrooks

01/20/2006

Provided by Superpages
Notably good service experience

Great service, very knowledgable and very helpful!!!!

More Business Info

Service. Repair. Sales.

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue - Fri:
Sat:
SunClosed
Services/Products
  • Service
  • Riccar Central Systems
  • All Makes & Models
  • Repair
  • Filters
  • Vacuum Cleaner Sales
  • Service
  • Central Vacuum Systems
  • Bags
  • All Makes & Models
  • Auto Vacuums
  • Canister Vacuums
  • Motors
  • Hand Held Vacuums
  • Repair
Brands
Bissell, Dirt Devil, Dyson, Electrolux, Eureka, Filter Queen, Hoover, Kenmore, Kirby, Miele, Oreck, Panasonic, Rainbow, Riccar, Royal, Tristar
Payment method
discover, visa, all major credit cards, check, debit, mastercard
Social Links
Categories
Vacuum Cleaners-Household-Dealers, Air Cleaning & Purifying Equipment, Air Conditioning Equipment & Systems, Allergy Treatment, Small Appliance Repair, Small Appliances, Vacuum Cleaners-Industrial & Commercial, Vacuum Cleaners-Repair & Service, Vacuum Cleaners-Wholesale & Manufacturers, Vacuum Cleaning Systems, Vacuum Equipment & Systems
Other Information

Specialties: Across From Southland Shopping Center