Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.

We currently have a huge Inventory of New and Pre-Owned Toyota and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Toyota of Plano is a family owned and operated establishment which has served the city of Plano for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service. We are proud to announce that our new state of the art facility is now complete. Please come visit us and see our upgraded image II new car showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.

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Reviews

JL
Jonah L.

12/19/2016

Provided by YP.com

When you drive a certified vehicle off the lot you don't expect to have it serviced two week after owning it. I would not recommend anyone buy a vehicle here.

I bought a 2016 certified Toyota Tacoma from these guys. This vehicle had 50 miles on it. They told me that this vehicle was thoroughly inspected. I believe 160-point inspection. When I drove off the lot with my truck I noticed the alignment was out, my steering wheel was shaking. I called the Internet sales manager Stephen Putman and he told me that they do not have the means to test the vehicle on the highway since they surrounded by toll ways. I also asked them if they could put air in the tires because they were low and Stephan replied that he would. They didn't. I informed if of that and he told me just to drive on them and they will fill up. Very unprofessional.
Two weeks later, my truck doesn't start. I had to get a new battery for it because the one that they provided malfunctioned. I decided to bring my truck in so that they could align my tires today and they did just that. I asked them about taking care of the battery and they blamed it on the weather. I than got a call from Stephen telling me they would refund the battery only if I could go get the old battery from the shop, pay them to get it back and drive all the way back to give them the battery and just maybe I’ll get a refund from the shop.
A side note they don't ensure batteries at any car shop. That's not the problem. the problem is no one should have to pay 165 to replace a battery on a certified inspected vehicle they just brought or have to waste time and gas to drive back to have it aligned when they should have done that when they inspected the first time.
I am happy they entertained the idea of a refund, but disappointed in the quality of their inspections and unwillingness to work with me through have to bring my truck that they assured me was inspected back to the shop for repairs.

S
sonny123456

09/04/2013

Provided by YP.com

Took my Prius in for a recall part replacement that I was told would be no change. They called me offering additional $1000 of work needed. When I said No to the fixes they the charged me a $50 service fee. Made multiple call asking to have the fee waved but they would not. They also left bolts out when they put the flange back on and didn't restore the battery cover inside the car. just left it all open. Then the $50 inspection I was forced to pay wasn't even complete. Several blanks left on the checklist. Not Happy at all. They called as a follow up after the car was picked up to argue about why they have to charge me the $50 fee. Still waiting for a call back from the service manager......

A
armistead

10/07/2010

Provided by YP.com
100% satisfied!

Toyota of Plano performed an excellent work to fix a problem due to unexpected oil leaking. The manager did a great job to make sure I’m totally satisfied with the work, and I still consider them being the best Toyota dealership in town! Why? Because they tried their best to make customer 100% satisfied!

More Business Info

Nothing plain about it.

Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

Toll Free Sales: 888-300-7079

Services/Products
ToyotaofPlano.com is open 24 hours a day.
Brands
Scion, Toyota
Payment method
debit, check, all major credit cards, financing available, insurance, travelers checks
Languages
Chinese, Farsi, Hindi, Korean, Tamil, Turkish, Urdu, Vietnamese
Categories
New Car Dealers, Auto Body Parts, Auto Repair & Service, Used Car Dealers