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Reviews

CS
Cliff S.

12/13/2015

Provided by YP.com

I have done 1 big project for colucci tile as a sub-contractor. I have not received any money in over ten months. they refuse to pay me. I have been there several times to collect the money they owe me--nothing. my children were starving no money for the food. colucci tile should be taken out of business. the whole company is a bunch of liers, cheaters and thieves. Carl Hilbert ; the owner should be put out of business- he doesn't like to pay the people.

R
rkress

09/19/2011

Provided by YP.com
We visited Colucci recently to...

We visited Colucci recently to select granite. Upon entering the store we were greeted by a female rep. After briefly explaining what we were looking for, and seeing we brought sample tile from a competitor, she made a gesture and pointed down the hallway, “there’s our granite”. We uncomfortably walked though the store looking at granite. She didn’t once ask if we needed guidance which is something we’d expect of any conscience sales person with so much as a pulse. A week later we returned with granite measurements. We provided this information to the rep and she began processing the order. At the end of the transaction we asked if she’d take a quick look at the photos of the project and provide an opinion on the layout. She proceeded to unprofessionally, and in front of others in the store, say “are you serious, you didn’t even buy tile from us and you’re asking for what?” I replied “yes, we’d like your opinion”. The rep turned to look at a co-worker, smirked and said, “he’s freaking serious! The co-worker ignored her and did not make eye contact with us. The rep followed with an uncalled for facial expression and gesture. I closed the discussion by saying, “well, we are buying several hundred dollars of product from Colucci and I really don’t think we’re asking much.” The rep then rudely ignored the request all together. In all our years this was one of the most embarrassing and belittling customer service experiences we’ve ever had!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 412-344-7777

Phone: 412-531-5806

Services/Products
  • Marble & Terrazzo Cleaning
Brands
Daltile, granite
Payment method
amex, check
AKA

Colucci Tile and Marble

Colucci Marble & Granite Fabrication Inc

Other Email

Categories
Marble-Natural, Granite, Kitchen Cabinets & Equipment-Household, Marble & Terrazzo Cleaning & Service, Tile-Contractors & Dealers
Other Information

Services: Marble & Terrazzo Cleaning

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