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Reviews

N
nosatisfaction

06/01/2011

Provided by YP.com
They are not 100% satisfaction...

They are not 100% satisfaction. I bought a 2k bike from them and I was told "You cannot receive a full refund u will get a partial refund based on their opinion and usage." the bike as used about 10 hours and the Front fox forks went bad according to another bike shop. I was told they were not under warranty and I was left with what it is what it is." I will never spend that kind of money for a bike again and especially form Performance Bikes anywhere. The manager instantly attacked me even though i was very honest and polite about returning the bike. He told me quote we will not be a whipping post for you abuse our policy" At that point I knew there was no chance at a full refund so i sold the bike and took a huge hit. STAY AWAY from them. 100% rejection not satisfaction.

More Business Info

Hours
Regular Hours10:00AM-6:00PM Monday- Friday 9:00AM-6:00PM Saturday 11:00AM-5:00PM Sunday All stores closed Thanksgiving Day and Christmas Day.
Extra Phones

Phone: 623-979-7666

Fax: 623-435-3255

TollFree: 800-727-2453

TollFree: 800-727-2433

Brands
comfort, cruisers, diamondback, fuji, gt, schwinn
Payment method
cash, discover, amex, master card, visa, debit, paypal, all major credit cards
AKA

Performance Bike

Performance Bike Shop

Categories
Bicycle Shops, Bicycle Repair
Other Information

Bike Parking: Yes

Price Range : Average

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