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Reviews

JN
Jamie N.

05/10/2017

Provided by YPmobile

Staff is very nice and patient with big dogs that typically do not like going to the vets office. I took one of my dogs there and about to take my other one.

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Maria F.

03/23/2016

Provided by YP.com

I second the other positive review. Sometimes Rescued Heart is busy, but it is well worth the wait.



I love going there.

SZ
Shannon fouts Z.

05/11/2015

Provided by YPmobile

You won't find more caring people than the staff at Rescued Heart. The fact that you have to wait sometimes is because they spend as much time with each patient as they need. I would rather wait & know that they are going to give 100% to my pets than hurry through each exam. Dr. Newcomb is the most tender hearted person you will meet. She goes above and beyond & I feel like she cares as much about my dogs as I do. She has actually gone in 2 times on her days off to care for my animals because they needed her.To anyone complaining about the wait- good luck finding speedy care elsewhere. I will stick with personal care when it comes to the health of my fur babies.

GA
Gale A.

12/31/2014

Provided by YPmobile
Negative 5 stars

They truly have no idea what they are doing. Theist is too long!! Please take your animals any but here!

AW
Angie W.

06/17/2014

Provided by YP.com

I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY minutes to get her, the place was an absolute madhouse! AND the groomer didn't follow my instructions....I asked for her body to be shaved down and her head and tail to go down to about an inch. She just barely trimmed her body and didn't trim her head and tail or her nails. I was so stressed out by the wait I just wanted to get the heck out of there. The second time was to have my dog's OFA's done. That time I waited 30 minutes in line and it was just as crazy and unorganized. The xrays came back slightly off, so I called the OFA administration to ask them about it. They told me the test shouldn 't be done if a dog is 4 weeks from a heat cycle, a pregnancy, or having nursed. When I had her OFA's done Rescued Heart KNEW she had just weaned her puppies the day before. I called Rescued Heart and told them the situation and asked for a retest at no charge to me...they said no, I would be charged and it was up to me to know when my dog could and couldn't be tested! Who is the veterinarian here?! Ridiculous....

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 309-346-0884

AKA

Rescued Heart Animal Hospital PC

Newcomb, Jennifer, Dvm - Rescued Heart Animal Hospital

Other Email

Categories
Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Pet Grooming, Veterinarian Emergency Services, Veterinarians, Veterinary Labs, Veterinary Specialty Services
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