The UPS Store

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OPEN NOW - Closes at 7:00pm

I took the time to sign up in yp just to review this store. Extremely high prices... $187 to send a 4lb package when ups online said $100. Also a $10 notary fee? I seriously want this store to go out of business. I ship products via UPS, USPS, FedEx, DHL and other companies for a living.... I have never dealt with such an overpriced store.

Wow, I agree with every person on here. The lady there was not just unfriendly, she was rude beyond belief. I've never rated anything before, but this experience was so awful, even potential dangerous, that I felt that I had to do something about it.



I have a box at the store that I use occasionally for a small side business that I have with my boyfriend. I went in, asked them to get my mail, she asked for my ID, I gave it to her. Since my bf set up the account without me, I wasn't sure how he had done it but I knew that I'd never had trouble before with other staff. As I was explaining this to her, the lady, the OWNER she tells me, says that I can't get the mail because I'm not on the account. Fair enough. I have no problem with that. I explained that it was a business account and that I had proof of ownership of the business on me. No, it's still not good enough. Ok, I can understand that too. But then she goes on to state that the box isn't a business account, it's set up as a personal account and that any mail addressed to my business will be returned from now on. !!! What? I KNOW it's set up as a business account. So I ask her how to get my mail asap. I explained that my bf is out of the country for three more weeks and that he has the key (we never needed the key before). I asked her for a solution to the problem. Instead of trying to help me, she cut me off at the knees and refused to help me. All I wanted for was advice on how to fix this problem.



BUT TO TOP IT OFF!!!!! I AM on the account and it IS set up as a business account. My bf called her and she blamed it on lost paperwork.



I understand rules and laws and I can appreciate that she wasn't going to let my mail go to just anyone. Those things I have no problem with. But it's the WAY that she handled it that's unbelievable. She couldn't take two seconds out of her day to verify if I was on the account in the first place. And she was so ready to hurt my business by returning my mail, without even LOOKING at my account, that I'm still stunned.



I'm trusting this lady to take care of my mail? No thank you. She's not just extremely rude and aggressive, she wields the power to ruin my business. My business will be going elsewhere.