Genesis Family Practice

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CLOSED NOW - Opens at 9:00am

Dr Jay Chanmugam is like no other. His bedside manners are amazing, taking the time to discuss your concerns and most of all his staff is a pleasure to work with. 5 stars!

I used to see a doctor there. One day he wemt on vacation. He never came back. I was gigen am ARPN instead for the next year. My last two appointments a brand new Nurse with zero experience saw me because my usual one took a surprise extended vacation. Then, I waited two months to see their actual doctor, got to appt on time and 45 min later told that the doctor did not come in as usual at 9:15. Then, I was there an additional 2 hours while they wrote me a refill on my Rx and printed out results from a test taken two-three weeks ago. They blamed myself and the other patients for their issues. They refused to help with my issues that I came in to speak to the doctor about, and they also violated HIPPA by explaining my entire case file with the entire staff within earshot of every patient on the non-urgent side and the waiting room. Also, if you request assistance with pain, such as pain management and what to do about it as a tonic-clonic epileptic, they treated me like a drug addict trying to get pills. Unbelievable waste of several hours.

Parking is not adequate not enough spaces. At first everyone seems truly friendly but don't bother asking more than one question because then they act as though there doing you a favor by treating you. The do as I say and don't question why i'm giving you this medicine is not proper behavior. Ask your pharmacist how to take it and what not to combine with other medicine is not the response I expect from a highly educated person that calls himself a doctor. I most certainly don't expect a Doctor to display a temper tantrum in front of a client nor his student in training not very professional. If you only want to give a client 10 minutes of service then express to them how much time is allocated to them and don't spend that time joking and training others or maybe just don't train new soon to be Doctors if you don't have the patience for it. Very sad about this because Dr. was highly recommended. How ever he needs an attitude adjustment.

The worst place ever.. wait time 45inutes while nurses are texting.. attitude at front desk. Never called in prescription after going back second visit. Dr needs to pay attention.. to the staff ..... horrible