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Andrew D.

10/10/2015

Provided by YP.com

Called and spoke to someone in the service department regarding a quote for my bike (which was having trouble starting). The guy who picked up the phone was clearly in a bad mood, and made it clear to me that being on the phone with a customer was the last thing he wanted to do. He replied to my questions with single word answers, which baffled me. I was polite throughout, just like my mom raised me, but the whole conversation left a sour taste in my mouth.



Additionally, they do not charge a flat rate for diagnosing a problem. Most shops will do this, to give you an accurate idea of what to expect in terms of pricing. I don't make a lot of money, so I was turned off by the employee's vague answer of: "95 bucks an hour, for however long it takes."



Sorry, but I'll take my business elsewhere.

C
chopper08

01/15/2008

Provided by YP.com
GREAT SERVICE

ALWAYS EASY TO DEAL WITH. PARTS COUNTER ALWAYS HAS WHAT I NEED IN STOCK, AND THE SERVICE DEPARTMENT HAS ALWAYS TAKEN THE TIME TO EXPLAIN 'THE DETAILS' TO ME.

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
SunClosed
Services/Products
ATVs Scooters Watercraft
Brands
[email protected], Yamaha Motor
Payment method
financing available
Neighborhoods
Hill, South New Haven
Other Email

Social Links
Categories
Motorcycle Dealers, All-Terrain Vehicles, Boat Dealers, Machine Shops, Motor Scooters, Motorcycle Customizing, Motorcycles & Motor Scooters-Parts & Supplies, Motorcycles & Motor Scooters-Repairing & Service, New Car Dealers, Personal Watercraft, Recreational Vehicles & Campers, Sporting Goods, Used Car Dealers