Royal Limos OKC

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The driver arrived at our home right on time, I was impressed with the promptness. However, once the ride was underway we were certainly underwhelmed. We rented the limo for a kids birthday party. There was a serious issue with the climate control, the televisions didn't work, the sound system wasn't user friendly, the intercom didn't work, and you could see the wear and tear inside the vehicle. It certainly wasn't what we were expecting for the price. We had the air conditioner turned down as low as it would go and it was blowing HOT air. Once we were all sweating profusely, and after we tried adjusting it, turning it off, etc. we tried to intercom the driver to ask if there was something he could do. But the intercom didn't work. So we, rolled down the partition to ask him. He was driving, so understandably, there wasn't much he could do. He pulled off the highway about 30 minutes later and he had adjusted the air. It was blowing cooler but not cold air. The entire drive was very uncomfortable. While the sound system is GREAT, it wasn't very user friendly.
On our return trip, we had the same issue with the air conditioner. The driver made several adjustments on his end, but it was never actually comfortable. Additionally, we had to ask the driver to turn the interior lights on because the touch screen wasn't responding. We arrived home right on time. Our driver was friendly enough, but it would have been nice if he had wished the birthday girl a happy birthday. I complained to management and we were offered 10% off our next over priced trip...which we wont be taking. It was explained to us that our driver wasn't properly trained (which is concerning). I do not recommend Royal Limos for your rental. I do however recommend that you look around at other limo services as their prices are comparable. Good luck!