Hamby's Inc

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CLOSED NOW - Opens at 8:00am

With all the lawyers that companies have these days you have to be careful about calling something a total ripoff. But that's exactly what I'd rate my recent experience with Hamby's.

For a service that's done by the Honda dealership for $750, Hamby's wrote me a quote for $1329.53.

I used to go there often about twenty years ago and it was a pretty friendly place.

Not any more. When you walk in you're now escorted to an office and have to deal with a guy with a computer and a printer who acts like an impersonal cold robot.



Their price is actually $759.53 higher than the Honda dealer for the exact same job of replacing a timing belt and water pump.

This is long, but if you contemplate on spending big bucks on you car here. It will be worthwhile to read my experience.



I had the unfortunate luck of dealing with this company because of a rural sheriff who decided to call them to tow my car after an accident. I am sure this is the only way anyone would ever come to them.



While my car was there, they took my car apart without me signing any papers ( I am filing this to the DMV for the violation of the Repair Shop Act). This is called putting someones car in hostage to get business.



They lied and told me that their lift did not work for 2 days and I would have to pay the $45 per day storage fees (even though it was their fault). At first the estimate was 1300 but it went up to 2000 when I took my car back.



I took it to a legitimate repair shop, Gerbers(very reputable, recommended by all insurance company) and another shop as well. BOTH 2 Shops said that it would be atleast 6k to get the car on the road SAFELY. It is obvious they do not care if the car lasts after their repair nor the safety of their customer.



The guy promised not to charge storage while my car was waiting for an estimate which took 2 weeks. In the end, it was only word of mouth and I was charged 1000 just to get my car back. Tommy was who said this, but after knowing I wanted my car back he refuse to answer the phone and have another guy said they cant prove he promised to excuse the 2 weeks of storage. They said " too bad, cause if I didnt want to pay I should have let them fix it". Very unprofessional and rude.

PLEASE RUN AWAY FROM THESE PEOPLE, these people try to take advantage of anyone that crosses their path.



Their website says "Oldest body shop in Cumming" and theres not even one review of their work online. There's no testimonies on their site either. I am obligated to share my experience. I wish someone would have told me something.



God, as soon as my car was in their hand, they took a 180 and bullied me on the phone. With their aggressive screaming, it makes me afraid they'd track me down and beat me up for this review. Despite my safety, it would be a crime if I dont be honest and expose these thieves ( too generous of a label). I hope to save anyone from the trouble I went through

I have used this repair center more than once, and have been very pleased with

the service and work done on my van. Great local, family owned business!!!!