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Reviews

R
rebecca.boughton.5

09/19/2013

Provided by YP.com

Went in to purchase my teenage sons FIRST flower arrangement for a girl. The ladies were very helpful listened to his story and created an unbelievably beautiful arrangement with red roses and stargazer lilies at around $20. After coming here I am never going anywhere else ever again. Blown away by the kindness ♥

Y
yeeman

12/11/2007

Provided by YP.com
Use a different florist

I would never use this florist again! The flowers came in a vase that was crooked. They lost the order for the upgraded greeting card, but they billed me for it! I paid $10 extra for the deluxe version of the flowers, and they looked worse than the picture that they showed me. They told me that I had to complain through FTD and they blamed FTD's "unrealistic pictures", and then I confirmed that it was Flowers by Cina's website. I didn't even use FTD's website. Two hours of phone calls and Janice, the manager, offered me 20% off for the mistakes that they had made, but made it clear that she was being forced to do so by the owner. I didn't even have a greeting card for my girl on our aniversary. While expressing my complaints, every chance that I gave them to make it right, they missed and left a very bad impression of this business. I have managed many difficult retail situations from their side in my past and this business is not a place where you want to go! Try somewhere else. Save your money!!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 714-539-1424

TollFree: 800-445-4531

Payment method
discover, master card, visa, all major credit cards
Categories
Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Balloons-Retail & Delivery, Florists
Other Information

Price Range : Average

Wheelchair Accessible: Yes

Bike Parking: Yes

Parking: Street

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