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Reviews

04/07/2017

Major remodel by just the right size company

I shopped around for contractors to do a major remodel on my house. I have lived in my home for 25 years and remodeled it 14 years ago; so I know how difficult living in a house while a remodel is taking place can be. I chose Salvia Tile and Stone to do my remodel because Vince and his staff seemed to be the most genuine and "real" people I came across during my search for a contractor. They said I could stay in my house during the remodel and they would do whatever was necessary to make me and my family comfortable. Also, them came in with a very competitive price. My remodel consisted of my master bedroom, closet and bathroom, pool bath, laundry room, living room and total redo on my pool area. The truth is you never know what you are going to get until it is underway and even then you never know how your contractor will treat you or react when a problem or difficulty occurs. I don't often write reviews, but I feel compelled to do so for Vince and Salvia Tile and Stone because they not only did a great job from start to finish, they blew me away with their customer service and finished work. These guys put up a temporary separation wall between my remodel and where my family and I were still using the house. they also put in temporary portable air conditioners to make sure we were comfortable during the process. the rooms they did turned out to be better than my expectations. They finished the job early and actually did more then I contracted them for and did not charge me more money. It is almost impossible to find people like that these days. After I picked out my granite for my shower and vanity in my master bathroom, I waited too long to pull the trigger and when I finally made up my mind, the slabs I picked out were gone. I was so mad at myself for that stupid mistake. The only granite I could find that was similar was more expensive, higher level granite and I did not want to go over budget. Salvia got that granite for me and installed it beautifully and did not charge me anything additional. That was over the top. I also asked them to do numerous additional little things along the way and they were always happy to do whatever I asked of them. I expected a big "additional work" invoice at the end of the job and it did not come. That kind of service and commitment to customer satisfaction is so rare. If you are planning a remodel, I recommend you give Vince and Salvia Tile and Stone an opportunity to bid. Once you meet these guys, and girls, you may find it hard to believe they are really as nice as they seem, but it's true. I can't recommend them strongly enough! Thanks guys for an amazing remodel!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
discover, amex, mastercard, all major credit cards, visa
Location
Mercantile Plz
Neighborhood
Central Naples
AKA

Salvia Tile & Stone Inc

The Tile Man

Categories
Tile-Contractors & Dealers, Marble-Natural, Masonry Equipment & Supplies, Stone-Retail
Other Information

Parking: Lot, Free

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