Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

TH
Tom H.

09/28/2016

Provided by YP.com

Germain Lexus Buyer beware! Especially if you are looking for a preowned vehicle.
My wife and I purchased a pre-owned Lexus GX 470 this summer and our salesman Mike Diaz told us that the vehicle had gone through a multipoint inspection with a Lexus mechanic.
Not true!
Several weeks after we purchased the vehicle we discovered that both front axles were bad and the catalytic converter needed to be replaced. Almost $3000 in repairs!
My mechanic, Toyota certified for years, said that it would be impossible for the Germain Lexus mechanic to not see the ripped and torn CV boots on the axles.
I made multiple requests to Mike Diaz and the staff at Germain Lexus to cover a portion of this repair and my requests fell upon deaf ears.
mechanic. Go spend the money and get your own mechanic to inspect these vehicles before you buy!
I have owned many Lexus vehicles and always used JM Lexus in Fort Lauderdale. I assumed that honesty and integrity permeated all Lexus dealers…. Apparently not!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Extra Phones

TollFree: 866-495-3987

Brands
Lexus
Payment method
all major credit cards
Neighborhood
North Naples
Categories
New Car Dealers, Used Car Dealers
Suggest an Edit