BB Locksmith
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Naples, FL 34103
Naples, FL 34103
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12/15/2011
After doing business with this company for ten years and countless key copies, rekeys, etc. I called today to get a price for my family member who needed a car key programmed. I asked if they could do better on their quoted price ($185) as I would with any of my normal vendors. The Manager/Owner Jeanne (sp?) got on the phone, told me she wasn't going to change their price, didn't like how I was going about asking for a better price, didn't have time for this and hung up on me. No back and forth to escalate the situation, she got on the phone and was ready to fight. Nice way to treat a long time customer. I called back in disbelief and she then told me she was closing my account, that we really didn't do that much business with her anyway! Why not be cordial and say "sorry, but we have a lot invested in the programming equipment and can't come down on this one". Nope, just rude and mean. Needless to say, BB locksmith will be getting no future business from us or our 300 Tenants.
12/15/2011
After doing business with this company for ten years and countless key copies, rekeys, etc. I called today to get a price for my family member who needed a car key programmed. I asked if they could do better on their quoted price ($185) as I would with any of my normal vendors. The Manager/Owner Jeanne (sp?) got on the phone, told me she wasn't going to change their price, didn't like how I was going about asking for a better price, didn't have time for this and hung up on me. No back and forth to escalate the situation, she got on the phone and was ready to fight. Nice way to treat a long time customer. I called back in disbelief and she then told me she was closing my account, that we really didn't do that much business with her anyway! Why not be cordial and say "sorry, but we have a lot invested in the programming equipment and can't come down on this one". Nope, just rude and mean. Needless to say, BB locksmith will be getting no future business from us or our 300 Tenants.
12/02/2008
Provided by YP.comThis is the correct address. It's like pulling teeth getting yellowpages.com to correct the listings!
More Business Info
Service Honoring The Golden Rule
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Logo
- Services/Products
- Commercial Locksmith
- Safe Delivery & Installation
- Key Duplicating
- Automotive Locksmith
- Residential Locksmith
- Lost keys generated
- Waterproof Safes
- Restricted Locks and Keys
- Alexa Locks
- Car Remotes
- Internet Locks
- High Security Locks and Keys
- Siri Locks
- Brands
- Adams Rite, Amesbury, Andersen, Arrow, Ashland, Assa Abloy, Atrium, Best, CCL, CES, Codelocks, D&D Technologies, Detex, Don-Jo, ESP, Emtek, Endura, Exit Security, Falcon, Ferco, Folger Adams, Fuhr, G-U, GU, HES, HPC, Hata, Hoppe, Hudson, Hurd, IEI, Ilco, Ives, Jackson, Jet, KSP, Kaba, Kaba Ilco, Keedex, LCN, Major, Marks, Marvin, NSP, National, Norton, Olympus Lock, Papaiz, Paxton, Peachtree, Pella, Perma Vault, Pro-Lok, Roto, S. Parker, Sargent & Greenleaf, Securitron, Stanley, Strattec, Stry-buc, TELL, Taco, Tel-kee, Trine, Truth, Weathershield, Weiser, Wink Haus
- Payment method
- amex, visa, master card, discover, apple pay, cash, check, debit, money order, paypal, travelers checks
- Languages
- English, Spanish
- Accreditation
CRL, ARL, CPS, CAI, CFL, CFDI, RST, CJS
ALOA
- Other Link
- Social Links
- Categories
- Locks & Locksmiths-Commercial & Industrial, Guns & Gunsmiths, Locks & Locksmiths, Safes & Vaults, Safes & Vaults-Opening & Repairing
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