Johnson Audiology

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CLOSED NOW - Opens at 8:30am

These folks are amazing! Covid-19 precautions in place! (Wait in your car until your appointment time. Everyone on staff masked. Appointments scheduled to avoid crowding-- I was the only client in the building during my appointment.)

So professional starting with my call for an appointment. The receptionist listened to the problems I was having with another provider, she answered my questions, was cautious that I might have out of pocket expenses, and scheduled my appointment less than a week away. I was in a particular hurry because I didn't want to lose my insurance benefit at the end of the year.

Upon arrival, I called to let them know I had arrived. I was escorted from my car inside by Makayla. Her tone was supportive, patient, and encouraging. (I was excited to be there!)

Dr. Ali Carmichael introduced herself in the lobby and escorted me to an exam room. She also listened to my concerns about my hearing loss, what led me to finally take action, and the problems I had with another provider. The test was more thorough than at my previous provider. When it was finished, Dr. Carmichael took time to explain my results in detail and assure me that I had no concerns that would require an ENT referral.

Dr. C entered my information into the computer, contacted my insurance company, and was able to order my hearing aids the same day. (Not going to happen for everyone, but I had already been trying to get hearing aids from another provider for at least 2 months with no success.) She even pulled out a ring of sample hearing aids to allow me to pick the color I wanted. (SERIOUSLY?!)

Bottom Line: Don't go anywhere else if you have concerns about your hearing. Don't take your loved ones anywhere else. These ladies are the best!!!