Purity Environmental Plumbing Inc

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We hired Steve to come fix a pipe in the basement for 1/1/16 at 2pm. I received a text at 1:20pm asking if he could "come by tomorrow?" I didn't see that until the appointment time. Mind you we had also stayed home and skipped a New Years Day lunch that we had been invited to because of our appointment with Steve. Anyways, we said yes and he said he could be here at 10am on 1/2/16. It's now 11:45am and he never called and never showed. Skip this guy and go with a real professional that actually shows up for scheduled appointments.

Shady Steve. Nice guy but not professional at all. No business card. Not very clean worker. Steve installed my sump pump and it took maybe three weeks at the most that it just kept running with water coming up. So I call Steve Olson back to come take a look at it. Well my pipe frozen he defrost it and wrap it up with insulation. Very next day my sump pump went back to running all day and making noises. So I call a professional plumber that wore shoe cloth to not mess up the floor. Had a business card. And clean up very well after redoing the frozen pipe that had to be taken off cause it bust. So I wasted 475 dollars. I would not recommend Steve Olson he charges way to much for the work he did or does . Very upseting

We had Steve come out and install a tank less water heater about a month later we noticed a small leak. We have called him 3 times to come out and fix it. 3 times he has said he will come out and fix the problem only to no show all three times. The first time he pretended not to know anything about it. Then asked for the address. Then when we called to reschedule he said he never got the address. He then no showed again when we texted him to find out when he was coming he asked us again what the problem was. After a third call and a promise of bad reviews and a call to the Better Business Bureau he said he would be out before 7 only to not show up again. Had I seen the recommendation on here before hand I would never have given him our business in the first place.

Steve Olson installed a hot water heater. The connections were loose and leaked gas for 8 months until I noticed. He warranties the installation for 12 months, I called him after 8 months. He committed to coming out and fixing it 3 times. I took off time from work twice waiting for him. He never called to cancel. He just never showed. I called him many times. I think the only times I could actually reach him were when he did not recognize my number. I eventually realized he was never coming. He was very personable. But shoddy work and unreliable. I finally paid someone else to finish his job.

He was very nice and quick. He came out the same day I called. He came out and knew immediately what he needed. Ran up to Lowes and came back within 20 mins. The water tank was installed within the hour. Hes seems very passionate about his work. He understood my safety concern with carbon dixiode because he has kids. I didnt want any leaks. A year ago, he came out the same day i called and installed a gas line for my new dryer and again he was quick and very nice. Steve even made sure my washer and dryer was hooked up properly after Sears delivered it.

Not very professional! We contacted Steve Olson from Purity Environmental Plumbing to install a sump pump in our basement to alleviate water seeping in our basement walls. He came out and installed the sump pump with no problem... however only a few weeks later and it is leaking at the pipe and there is still water seepage in the basement walls. I called Steve Olson and he said he would be out to fix the problem... he never came out and we have called him several times and left messages... sometimes when we called he didn't even answer the phone and he has not returned our phone calls. I would definitely NOT recommend Steve Olson from Purity Environmental Plumbing. He does NOT call back or come out to make things right!!