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Reviews

Leo S.

12/12/2016

Provided by YP.com

I had my front and back brakes & rotors done and my oil changed here. I had priced this out at a couple different shops. I asked a few questions about the quality of the brakes and rotors they would use and felt confident that this was a good shop. I dropped my car off in the morning and it was ready when they said it would be just after lunch. I saved $85 over anyone else on the brakes and have excellent quality rotors. I'm sure I have found a new place at Woodard's to have my truck worked on.

KS
Kyle S.

09/15/2016

Provided by YP.com

1. Dropped truck of for a 1 hr diagnostic that ended up taking a week+ to turn around and find out that they charged me for 2 hours when I only agreeded to 1. I'm a broke kid and I can't afford just to hand out money, I will not return to this shop because they told me if they needed more time they would call first and that did not happen. So now I'll never return to this shop.

RR
Robert R.

08/13/2015

Provided by YP.com

I took 2 cars to Woodard, a 2002 Ford F250 that they replaced a fuel line on (rather expensive but polite and friendly so I didn't mind) then I also asked them to take a look at my 65 Mustang that was had a T5 Tremec that was stuck in reverse.

Short Story I would have been better off going else where with the mustang.They picked up the mustang and started it, it started right up. So they take it off to the shop and 3 days later I get a call that its just the shifter that broke so I buy a new short throw shifter and have it mailed to them. I get the call the mustang it ready and I go and pay, later in the day they are dropping it off at my place and the tow truck driver forgot the keys to the mustang. I said no worries I will follow you back to your shop and get the keys so you dont have to make two trips. I do this and everything seems fine. But when I get home and go to move the mustang from the street into the driveway it wont start. It sounds like the starter isn't engaging and is just spining free. I called back to ask what happened and I am pretty much just told the guy who worked on my car is 67 years old and he knew what he was doing. After they told me they had to rock the engine to get it to start in the shop, and that they had issues with it in the shop. Which they never mentioned to me once until after I complain that it isn't starting. I asked why they were starting it and messing with the engine if they just needed to replace the shifter and I am told he is no longer going to deal with me and hangs up. I also was told he was on vacationt the week before and now the guy who was here last week is on vacation, I asked if that was somehow my fault? Does the client need to check with them to see who is on vacation and when before giving them work? Do we need to watch your schedules?This mustang would start without issue, and now I have a serious problem that will cost me twice the amount as the original repair...

DO NOT USE THEM UNDER ANY CONDITION!

E
ephrata

08/07/2013

Provided by YP.com

took my rig there to get the transfer case rebuilt. It still has the same issue after spending close to $1000.00 as it did before I took it in. I went to get a second opinion and they said nothing in the transfer case had been replaced it was not even serviced. Do not take you vehicle to them they are liars and thieves that will charge you for a job the did not perform.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 509-765-2886

Phone: 509-764-8639

Fax: 509-764-8639

Brands
acdelco
Payment method
amex, cash, all major credit cards, debit, discover, master card, visa
AKA

Woodard Auto and Truck

Other Email

Categories
Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Engine Rebuilding & Exchange, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Tire Recap, Retread & Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair
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