Lansdale Chrysler Jeep Dodge Ram

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Before you consider buying a car from these people please take a minute to look over the negative reviews on the web because the positive reviews are definitely fake and bloated. And for those that may have had a "good" experience there, all I have to say is that you are being scammed and brainwashed. All of their listings are dishonest and do not show clear signs of damage, their certified cars are either not functioning properly (not sure how this got past them) or in the shop as was the case with two "certified" vehicles I looked at. They will play games with the financing and say it will take days to hear back from the bank, and they don't even have the common courtesy of at least washing a vehicle before you specifically telling them you are traveling there to buy it. I'd rather buy a car from a convicted felon before I buy one from Lansdale!

I figured I'd write this up-to-date honest review of my experience because it was not good or even ok by any means. I would like to start off and say I am not trying to specifically bash anyone here as I will be kind and not use any names. However, I do believe people should be properly warned that this dealer is a typical shady dealership. After many emails and phone calls with a sales representative, I took the 1.5 Hour trip over to purchase a car I thought was amazing at a fairly good price. The sales rep knew I wanted the vehicle, I just wanted to test drive it before I negotiate a final deal. After almost 2 hours in traffic, I arrive and inspect the vehicle. To my dismay, there were many scratches, scuffs and tears in the leather seats that were not clearly called out or represented in the pictures / info on their site (which I think is fairly dishonest to begin with). Regardless, I figured I could negotiate a better deal with these issues so I looked past it at first. After-all it wasn't even detailed and cleaned despite me informing the sales rep a few days prior that I would be coming up to purchase it... Anyway, as I inspect the vehicle more I notice that several features are not working properly, the heated seats would go on and then turn off like there was an electrical glitch. In addition, I noticed that the odometer was flashing, a definite sign of some type of malfunction / warning. Mind you, this was supposed to be a "certified" used vehicle and this blatant issue got past the service department = red flag! Despite all the issues, I continued on and figured with this I could negotiate a great deal... Wrong. After a long talk with the sales rep he went on to say there was no negotiating, all sales reps were not commissioned and that we couldn't even budge on the price. Ok ok, maybe if they fix the issues, it was still a good price that I would be willing to pay for. But now with my worries of reliability I figured they could at LEAST throw in an extended warranty (maybe costing $1,000 - $2,000 tops!) but nope! So bottom line, this dealership will NOT negotiate any prices or deals with you, they will NOT be honest with you, their service department is clearly INCOMPETENT, and overall it was just a waste of time and money driving there. Even ignoring all of these issues the sales rep said that I wouldn't be able to take the car home the same day as the credit app still has to be approved... Blah blah blah... I have an amazing credit score and was already told I was approved before going there, why did they lie to me?! No offense, but people that say good things about this place are clearly the ones that do not care if car salesmen are ripping them off and I truly feel bad for them. Don't trust them, don't buy from them, literally go anywhere else and you'll have a better experience. If this review can save anyone from a car buying nightmare I really hope you take this advice and avoid this dealer at all costs.

I purchased my Jeep Wrangler from Lansdale Chrysler Dodge Jeep RAM a while back, and when I noticed that there were no reviews, I had to take the time to write one. My purchasing experience was exceptional and I continue to have pleasant experiences with the service department (I would never take any of my vehicles anywhere else) and the parts department. If you are looking for a great car buying experience and a dealership that you can trust, be sure to visit LCDJR!