CVS Pharmacy
2170 Fremont St, Monterey, CA 93940
Reviews
10/09/2013
Provided by YP.comIf you want to end up with more ailments than you came in with this is the pharmacy for you.
I am not a person who easily writes a review, has to be excellent or terrible for me to take the time. I would never dream of writing one for a pharmacy but this place is that terrible. I would talk to the management because it is in such a convenient place, but they seem to be the root of the problem.
You are either met with a scowl or glazed over look upon finally getting to the front of the line (always understaffed). Once you get there you are greeted like a robot (but meaner) with "Name. Date of Birth." Never a greeting. Is this such a horrible place to work because no one is ever smiling!
They always get things wrong. In just the last two weeks they told my wife she no longer was covered by her insurance only our daughter was. When we got through to the insurance the next day they said they were never contacted by CVS and wasn't sure what they were talking about.
Do they not understand the time sensitive nature of prescriptions? They often fax the rx to the wrong number making the customer have to call and check with the doctor to make sure they received it. They have given me the wrong Rx, the wrong amount (for my daughter who was a year old at the time), I could go on and on and on.
They apologized right? No they only lay the blame at the feet of the customer, doctor, insurance co. etc etc etc. Read the other pharmacy reviews and you will read more of the same. If they had any pride they would be ashamed (particularly "Tony" I believe that is his name).
If it wasn't real life it would be comical.But it is real life. So it's not funny.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Greeting Cards
- Vitamins
- First Aid Supplies
- Brands
- home health, now
- Payment method
- all major credit cards, amex, debit, discover, master card, visa
- Neighborhood
- Casanova Oak Knoll
- Other Links
- Categories
- Pharmacies, Cosmetics & Perfumes, First Aid Supplies, Greeting Cards, Health & Diet Food Products, Health & Wellness Products, Optical Goods, Photo Finishing
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Price Range : Average