Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

GA
Gwen A.

12/22/2016

Provided by YP.com

Same problem here... I have called and called-- and been put in the endless "que", but never can speak to an actual person to cancel my subscription. VERY frustrating. :-( I have tried emailing, so shall see if that works.

BM
Becky M.

10/18/2016

Provided by YP.com

I am having the same problem as Sherry H. in her review. In September 2016 I restarted my subscription for the fall & winter months, as I had paper delivered last winter at a different address, my phone number at Mobile Press was still retaining that address and would not change to my current address, therefore my paper was delivered to the old address. I paid for September and now October has been taken out of my bank account and I have received 2 papers delivered to my door because of a phone call to the carrier, then it evidently went back to being delivered to the old address. I called October 9th to cancel. Now I can't find out if it was cancelled as every time I call I can't get through, nor do I get a call back. I feel I need to be credited for the money taken out. Mobile Press Register has a BIG PROBLEM and someone needs to look into it right away. In the meantime I will still try to call until my problem is resolved.

Becky M.

SH
Sherry H.

09/19/2016

Provided by YP.com

After 30 phone calls since Sept 19, 2016 I have decided to hire an attorney. The Mobile Press Register either puts you on hold or hands up on you. I have spoken with two supervisors which are Travis and Allysia employee #PN20. Other employees that I have spoken with are Jack, Chris, Michael and a girl who emails supervisors about the problem at hand. I was told by Travis that I would receive my paper with no expiration date due to not getting it for many months. After speaking with Allysia just now, I was told she would see if I could get ONE MONTH OF CREDIT. I have told them that I am handicapped and this just continues on. I am hoping that if anyone else has any problems with the Mobile Press Register that they will bring it to light so that no one else is taken advantage of. On September 16, 2016 I tried to get a Mobile Press Register sales person outside the Dollar General to re-set up my home delivery and said the computer kicked it out because I am already set up to receive a paper with no expiration date due to prior problems. This has caused me so much unnecessary stress that it has become unbearable and I feel if I don't do something to stop it, that it will continue not only for me but for others. After counting over 30 phone calls made to the Mobile Press Register and the problem is still not corrected it's time to do something.

KA
Kinnie A.

01/29/2016

Provided by YPmobile

Haven't received a paper yet....4 months in. Called twice to cancel....money still coming out of my account.

WH
Warren H.

01/01/2016

Provided by YPmobile

So Disappointed in "Today's" deliver. Walk out to retrieve my paper. One plastic BAG covering mobile register. End open, pouring rain, bag half full of water. The day after the pre-Championship games. Looking forward to reading the sports. NOT GOING TO HAPPEN. It's in the trash recycle bin already. This is not the 1st time, and IF I KEEP my subscription, I'm sure it won't be the last. One quote and my rant is over: "Your company can-not move forward when you're headed in the wrong Direction". This is why so many American business's are failing. Warren Hale, Foley, Al. 36535

LC
Linda C.

09/06/2015

Provided by YPmobile

Once again no Sunday paper. Lat I onky get half a paper. I am fed up with this am getting ready to cancel. If you are going to have a monoply on a product, then you need to do a good job.

D
dwall02

02/20/2011

Provided by YPmobile
paper

The Sunday paper is always late getting here I can read everything online by the time it final shows up makes me wonder why I even have a subscription

More Business Info

Connecting Coastal Alabama

Hours
Regular Hours
Mon - Fri:
Extra Phones

TollFree: 800-239-1340

Payment method
amex, all major credit cards, debit
Neighborhood
North Industrial Area
Categories
News Dealers-Wholesale, Advertising Agencies, Publishers, Publishing Consultants