J & W Automotive

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CLOSED NOW - Opens at 8:00am

WORST auto repair shop in the entire QCA area. My best advice, in summary, is RUN.

Reasons:

Extremely dishonest mechanics. They told one amount for repairs then tried to change the amount right after. Finally got them to honor the original amount they told (which was still $200 more than any other shop would charge for the work, made plenty of calls and did my homework) and they claimed their card reader was down. Considering I work handling financial legal matters, I then verified twice that I could get a money order to bring in to pay their already steep price. The individual on the phone said yes— TWICE. So obtained the $900 money order, filled it out to their “business” - since after all, isn’t that what they are SUPPOSED to be - then upon arrival to pay them and pick up the vehicle the very shady and dishonest mechanic demanded cash only. Anyone with two brain cells is aware money orders are still cash in hand, but I guess when a company is most likely trying to get away with being underhanded on their books and taxes, they do not want to have any paper trail. Completely unprofessional.

On the plus side, they have now been properly reported to the IRS, BBB, and local business authorities. While this is a civil matter (although it SHOULD be criminalized) at least I was able to provide enough actual evidence to know they will be investigated within the fiscal year and my greatest hope is that the mechanics at this horror sow of a shop decide to magically become actual DECENT human beings and stop screwing their patrons over. Utilizing their “services” the one time out of necessity and not choice was still one time too many. Lesson learned— save yourself and RUN from this shyster slum shop.

This review is also being shared via many sources as this experience was not mine alone apparently. Good luck!