Velocity Hair Salon

Write a Review631-345-0070

OPEN NOW - Closes at 5:00am

DON'T HAVE LASER HAIR REMOVAL DONE BY CHERYL OF SIMPLY CHERYL LASER HAIR REMOVAL AT THIS SALON LOCATION! SHE RIPPED ME & MY FRIEND OFF!

My story: In April, 2014, I paid Cheryl of Simply Cheryl Laser Hair Removal $99.00 for 6 laser hair removal treatments. I received 1/6 treatments that I paid for in April. The following month, May, I called to set up another appointment and she said that her location at Spa 25 asked her to leave and she will be getting a new location and to be patient while she works things out. She told me to please not contact Spa 25 to reach her anymore and to just call her cell direct. I then waited another month to be considerate of her situation. I called and texted her again a few times in June, 2014, and she said that she will see me in two weeks. I did not hear from her again and then contacted her a few more times leaving messages and then finally a woman claiming to be her assistant called me back and stated that Cheryl is still trying to find a new location and to please continue to wait for her. I waited another month and in July, 2014, I contacted her again and got no response. Cheryl then sent me a text a few days later stating that she now has a new location at Velocity Hair Salon in Middle Island. I contacted her in August to set up an appointment at her new location and Cheryl again never responded. I waited until August and again no response so I then asked her to please refund the money that I paid her because I have never heard back from her and I no longer want to wait. I was patient for so long and this is so unprofessional. Waiting this long was not part of the services she promised when paying her the $99. for 6 sessions; she said that services would occur monthly. Because she gave me one session, I divided $99./6 and subtracted the 1 session for $16.50 and asked for a refund of $82.50. She asked me to wait for the refund because she didn't have the money right now. I waited for another month and in September, I contacted her again for an update on the refund and have not heard back from her at all. I feel cheated out of money. I was patient with her and she is not upholding her side of the purchase. I just simply want my money back. I will never refer her to anyone as she does not seem to take her relationship with customers or her business seriously. She is just ignoring me and blowing me off over $82.50. BEWARE!

50.00 for a haircut in Middle Island is not affordable. The stylist is up to date with skills, if the price was more reasonable, I would come more often.

Velocity Hair Salon does nothing short of amazing. Their prices are very affordable. The staff is always friendly and give you attentive care. The listen to what you want and with their amazing skills and experience, the give you what you want. They pay extra special attention to everything you want and the way you want it. I highly recommend Velocity Hair Salon to everyone looking for amazing results and an affordable price.