Autonation Nissan Miami

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The worst place to buy a vehicle.

BUYER BEWARE!!! Dishonest and Terrible Customer Service

1. First they lied to me several times during the sales process. Shocking I know!
2. The FM tried to jam every add-on imaginable on me.
- He is fast talker that will hustle you in heartbeat.
- They will hustle you with extended warranty and the interest rate..
Especially watch your interest rate... I have perfect credit and large
down payment and they still tried to tack on extra points...
- They also tried to slip past a higher price than agreed to, but trying to get me to sign the docs fast... Read and watch everything with these people....
3. Customer Service after the sale was even worse. Christian and Manny do not care about their customers after the sale.. The brand new car had nicks and scratches that they promised to have fixed... after six follow up attempts, three broken promises and over a month of waiting... its still not done.. Totally unprofessional and now I'm left stuck to find someone after just paying $55,000 for the vehicle..

I knew it was probably a mistake buying from the biggest corporate Publicly traded car dealer in the country.... and this experience proved my fears correct... They don't care about anything but making the sale quota... People are just numbers for them... Trust me! Buy from a smaller dealer that actually cares about their reputation... Love my 2017 Armada.... Christian, Manny and Autonation Miami.. not so much!

Make the effort to find another local dealer...