T C T Property Management

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this is by the worst experience of my rental history & the crazy part is i just got my keys on the 12/1/17 so you know its really bad!! so i applied for the property around the 2nd week of November in which i was approved of course. i originally wanted an 11/15 move in date but i was told by the assistant manager katie that i couldnt do that because the had to do a final walk through which takes 3-4 day plus that would be around the holidays so it would have to be after that. lets not forget i only viewed the home once with all the blinds open natural sun light shining the entire home. it was absolutely beautiful. but like they say looks can be deceiving. so the home i end up rent on derringer way in gilbert, az which had been on the market for a while which i didnt find out until afterwards now i see why the company isnt any help & the landlords dont do shit either. so fast forward i have my keys let the movers move everything in which took some night time work thats when i found out there was no lighting in the house except in the bathrooms, hallway & a section of the huge kitchen. i had to have my 5 day inspection done by the 5th which had to be done on spare time still at this time my family hadnt slept in yet. so as im doing the inspection it was sooooooooo many things wrong & things that didnt work. from the stove, washer had water sitting in it for who knows how long but could tell it was long cause mold was forming, then the thermostat was dead so the man turning on the gas had a hard time checking things. it was just too much to have done a walk through that took 3-4 days. so i get the inspection sheets back to the company & even the next day still sent them my issues that i wanted taken care of as soon as possible. do you know these mfs told me its noted. i was confused so i asked like when are the things going to be taken care of they said i had to put a work order in for the the appliances & a vendor will contact me but the other things will be noted & i just wont be charged when i move out. do you know how pissed i am right now these mfs charge unnecessary fees(rekey, monthly admin & addt'l deposit) but couldnt make sure the fridge had a bulb, the thermostat had working batteries, the house had lighting etc like this is so unprofessional & unacceptable. but they dont care as long as they get paid but their name is on this experience so here i am. like i told them i will make sure anybody who works with them or rent this damn house on derringer way will be very aware of the type of shit they be on. all they can say is they apologize. i will never work with them again!!!!! too bad i have a whole 12months or just a waste of money if i just up & leave.

TCT Property managed 2 of my rental homes. Had issues getting a hold of them. Often weeks at a time. Had issues getting work done in a timely manner. When I got the bills for various items, they were padded. Found out after losing a few renters that it was due to the mismanagement of the company and that they had withheld large amounts of their security deposits claiming various issues and then never gave me the money, yet all the issues they charged the vacating renters for was all home stuff. Plain old stealing from both the renter and the home owner. Horrible waste of time, money and energy. Either hire a reputable company, or do it yourself. Skip this one all together.

I am very happy with the service!!! They are always there to answer any of my concerns. My property rented fast and had no problems. Our property manager has great knowledge of the market.I will recommend them to friends and family looking for property management.

There was ridiculous bull**** charges just to keep some of my deposit. I am thankful that I received some of the deposit but compared to what I put down, it was petty! They charged me for landscape that did not need to be done. I replaced the drip pans on the stove just before I moved out with brand new ones and can you believe they still charged me for new ones? They also charged me to replace all the lights in the place, for a charge of $75 friggin" dollars when all of the light fixtures had light bulbs that worked. Just lil' common sense stuff like this, that you make sure is taken care of upon vacating the premises, they get you for! And this is just to name a few!!! I know there are good people out there who have integrity but in this case, what is integrity? I fulfilled my contract and was never once late on my rent. December 11, 2009 by Kimberly in Chandler in Chandler, AZ

I have been an investor for over 15 years and this company was recommended to me by a real estate agent. I would never choose this company again. My property is located in Queen Creek and I was never able to get a hold of my 'manager'. She would never call me back or return emails. When I could get in touch with her, she was rude and often did not know the answer to my question, then I would have to wait for 2-3 weeks for a follow-up. Customer service was awful, so I cancelled my contract, contacted the tenants on my own and wrote my own lease. Company is POORLY run.

I am so disappointed in this Mesa, Arizona company. After being a loyal tenant for 18+ months with not a single late rent payment, prompt attention to the single complaint by the HOA that we left the basketball hoop out overnight and excellent care of the property - above and beyond what a typical renter would provide (having been a landlord before I can attest first hand) - TCT Property Services still kept over $400 of my deposit to clean a spotless house, "clean up" the landscaping which was in perfect condition, and shampoo carpets that were very stained when we moved in and had been cleaned before we moved out. Yes, when I complained they provided invoices for these services, but clearly the money was used to grease the pockets of their contractors since there was no work to be done inside the house. There are a lot of unscrupulous landlords out there, and unfortunately it appears TCT Property Services falls into this category. I would recommend avoiding doing business with the

Do not rent from this place. They have the snotiest rudest girls working there. They will rip you off on everything and not tell you about things they are supposed to. They are not helpful at all. I would not rcommend these people to my worst enemy.