Avis Rent A Car

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I recently wanted to take a AVIS car from the location of "242 Daniel Webster Highway, Merrimack, New Hampshire" with my company sub lease code. We first went to the location and ask for a car and that guy ask us to request it online than come and pickup the car since this location provide only pickup and dropping.

So we made a online request with my employer sub lease code and pick up the car from above location and the bill was nearly ~$1000 as per the online amount we saw. When we sign the paper work he asked us to sign few place and we signed. We ask that guy we're taking this car with my company insurance code and is it mentioned in paper and he said everything we did online is on paper. He refuse to explain us anything further.

after 28 days we return the vehicle and AVIS charged us extra ~$1000 telling we took Avis insurance. now they are telling we have sign the Avis insurance in given paper not for my company sub insurance. We tried to explain what we order from online was the correct one and pickup location guy mention this is the exact from we did online.

Non of Avis manager contact us and did not accept what we're telling now and they keep charged. Believe be this is the first time i'm cheated in united states with this kind of company. And i don't know why Avis hire uneducated people on pick location where they don't know what to explain in paper and i believe same level manager since he did not want to save customer instead of cheating with unexplained charged.