All Brand Appliance Services
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3 Sherman Hill Rd, Melrose, NY 12121
3 Sherman Hill Rd, Melrose, NY 12121
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11/13/2018
I recommend you stay away from All Brand Appliance (518-441-0130). My Electrolux Washer & Dryer is under warranty so they set up the appointment for me while I waited on the phone, but they gave me the appliance place's phone number in case I needed to call, which I did. He was gruff, said that he is the only one who sets up his appointments, and that he would never come to my house. In case anyone is interested in the details, see below.
The conversation went like this
ME: Hi! This is _______. IâÂÂm calling because youâÂÂre scheduled to come to my house tomorrow. IâÂÂm calling for two reasons. Are you the right person to talk to?
HIM: Yeah (gruffly)
ME: There were 2 work orders done for my washer and dryer, but I think I figured out the washer problem so we only need to keep the work order for the dryer. Also, they said you should be here between noon and 5pm, but they sent an email saying you'd be here between 8am and 5pm and...
HIM: (interrupting and gruffly asking) Who is they?
ME: Electrolux
HIM: (sounding mad) Electrolux doesnâÂÂt make my appointments. I make my appointments! (stressing the I)
ME: Well, I am not really sure I would want you coming to my house. You kind of sound like a jerk.
HIM: I am not a jerk. And you should be ashamed of yourself for saying that. I have a cold.
ME: (calmly) I didnâÂÂt call you a jerk. I said you sound like one. I wasnâÂÂt saying it because you sound nasally [he didn't]. IâÂÂm saying it because of the attitude in your voice since IâÂÂve called.
HIM: I would NEVER come to your house! Have a good day...
He didn't hang up and neither did I. I was shaken up so I let myself calm down, looked up my notes for Electrolux's number and then asked him if he'd like the Electrolux number I called. Then, without a response, he disengaged the phone.
Called Electrolux about it. They were understanding and scheduled me with someone else. I look forward to when it's not under warranty and I can use one of the better sounding appliance repair services that have heard about.
More Business Info
We Service All Makes & Models
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Wiring
- Whirlpool Dishwasher Repair
- Coin Operated Washers & Dryers
- Replacements
- Door Seals
- Microwave Repair
- Hinge Repair
- Maintenance & Repair
- Shipping
- Balance Adjustments
- Vintage Appliance Repair
- Stackable Washers & Dryers
- Gas Dryers
- Cooktop Repair
- Appliances Service & Repair
- Trash Compactor Repair
- Coin Operated Appliance Repair
- Layaway
- In-Home Services
- LG Appliance Repair
- Parts Installation
- Leak Repair
- Appliance Disposal
- Gas Appliance Repair
- GE Appliance Repair
- Dryer Repair
- Whirlpool Appliance Repair
- Stove Repair
- Spinner Repair
- Washing Machine Repair
- No Service Charges
- In Home Appliance Repair
- Rare & Obsolete Models
- Electric Washing Machine Repair
- Cleaning Services
- Electric Appliance Repair
- Vent Repair
- Electric Dryer Repair
- Dryer Overheating
- Combination Washers & Dryers
- Maytag Appliance Repair
- In-Shop Services
- Front Loading Washers
- Appliance Refinishing
- Dryers
- Garbage Disposal Repair
- Maintenance & Service Contracts
- Refrigerant Recovery & Removal
- Viking Appliance Repair
- Dishwasher Repair
- Drain Repair
- Same Day Appliance Repair
- Freezer Repair
- Washers & Dryers
- Fast Services
- Free Delivery
- Kitchen Hood Repair
- Frigidaire Appliance Repair
- Ventless Dryers
- Built-In Washers & Dryers
- Plumbing
- Mobile Services
- Diagnostics
- Samsung Appliance Repair
- Refrigerator Repair
- Air Conditioning
- Parts Repair & Rebuilding
- Refinishing
- Kitchen Appliance Repair
- Washers
- Built-Ins
- Coin Operated Washers & Dryers
- Convection Ovens
- Ovens
- Cooktops
- Parts & Supplies
- Ranges & Cooktops
- Parts & Service
- Commercial Appliances
- Trash Compactors
- Side-By-Side Refrigerators
- Belts
- AC Parts
- Combination Washers & Dryers
- Hoses
- Frost Free
- Gas Ranges & Stoves
- Coolers
- Ranges
- Gas Cooktops
- Dryers
- Coils
- Chest Freezers
- Stackable Washers & Dryers
- Deep Freezers
- Dishwashers
- Vents
- Tubs
- Small Appliance Repair
- Gas Ovens
- Refrigerators & Freezers
- Washing Machines
- Freezers
- Refrigerators
- Water Heaters
- Stoves
- Major Appliance Repair
- Motors
- Refrigerated Cases
- Portable Washers & Dryers
- Coolers & Refrigeration
- AC Compressors
- Microwave Ovens
- Top Freezer Refrigerators
- Ice Makers
- Brands
- Admiral, Amana, Carrier, Emerson, Fedders, Frigidaire, In-sink-erator, Jenn-air, Kirkland, Kitchenaid, Lg, Magic Chef, Maytag, Monogram, O'keefe & Merritt, Panasonic, Samsung, Siemens, Signature, Sub-zero, Tappan, Traulsen, Waste King, Wedgewood, Whirlpool, White-westinghouse, Wolf
- Payment method
- visa, mastercard
- Social Links
- Categories
- Washers & Dryers Service & Repair, Dishwasher Repair & Service, Major Appliance Refinishing & Repair, Refrigerators & Freezers-Repair & Service