Mercy Flights

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Back in 1949 George Milligan, a local air traffic controller, and many other caring residents of southern Oregon saw their friends and neighbors getting sick or injured and some even dying because they were not able to get advanced medical care quickly enough. Flying a patient to needed medical care was seen as a way to reduce transport times and so Mercy Flights was born as the first private, non-profit Air Ambulance service in the United States. The goal our founders set and our entire Staff, Management, and Board of Directors remains committed to remains the same: To have our thoroughly trained staff provide prompt, compassionate medical transports to local residents when they are in need.Caring Customer Service: Cindy Broadwater appreciates the value of Mercy Flights services. Her son was in a serious accident and was in extreme pain. Cindy was faced with urgent transportation decisions and the Mercy Flight team helped her stay calm and focused throughout. Cindy explains, Mercy Flights not only provided prompt medical attention to my son, they were comforting and supportive to me as the mother. Gabrielle, one of our ground Paramedics, treats her patient at the scene, but does not forget that the patients family and possibly friends are also her clients. We want to be sure that the family has all the information they need. They may have to drive to the hospital the patient is being taken to and need directions. Children may need to be cared for and either we help arrange it or our Field Supervisor takes over assisting if we have to leave for the hospital immediately.Safety for the Staff, Patients, and Public: Our planes and helicopter are flown by highly experienced pilots familiar with our local terrain and local weather potentials. Our helicopter does not respond in severe weather conditions and the pilot can abort if conditions deteriorate to an unsafe condition while in route. Both our planes are instrument flight rule (IFR) equipped and have on-board