At Wayfair, the future of home is expanding. Our two global headquarters, located in Boston and Germany, are connected to our customers by a massive network of operations hubs and customer service centers. Wayfair has 18 fulfillment and 38 delivery centers, representing millions of square feet across the US, Germany, and the UK. Our locations are near major metro markets and transportation hubs, enabling us to meet our customers delivery expectations. For more information about Wayfairâ??s logistics centers, sales and service hubs, and virtual service opportunities, visit our website.
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Ursula D.

05/12/2021

Provided by YP.com

I am so disappointed with Wayfair. I took off work today because I was giving a window of 10-2. I received a call saying the drivers wererunning behind and would be here between 2-3. I spoke to the the driver gave him directions to my home and a few hours passes and he never showed. I called him and he said he will call back. I have been trying to reach the driver Sean from Philly (that’s what he told me because he was not familiar with the area but the other driver was). I kept trying to call and he kept sending me to voicemail. I tried 1 more time he answered and then hung up in my face. I spoke to a manager name Austin at the customer service number and all he could offer was a discount. All
I wanted was my delivery TODAY so I don’t have to take off work again.
This is so unacceptable and I WILL NEVER ORDER anything else from this company
BTW on my end it show that my items were delivered but they were not. I will be contacting an attorney if I am charges for something I never received

More Business Info

Hours
Regular Hours
Mon - Sun:
Categories
Surgical Appliances & Supplies, Hospital Equipment & Supplies
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