Regis Salons

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OPEN NOW - Closes at 9:00pm

I have had very pleasant experiences at the Maple Grove Regis. I have worked with several stylists over the years, including the manager, and I have no complaints. I'm surprised that you had this experience, because they generally have very standard rates in place. I guess they have some communication issues if they can't be very clear with you over the phone about their prices. (Although I have ended up paying exactly what they quoted over the phone on several occasions.) It seems like it might have been helpful for you to get the name of the stylist when you were given the quotes... and sometimes corporations will even have policies in place for quotes, so it could have been beneficial to report to corporate. However, it's not at all shocking that you weren't able to use that St. Louis Park coupon at a completely different location. The whole point of it is to bring you back to that specific location, often to that specific stylist. If there was any doubt, you could have called ahead. All in all, I think this is a great place to go for reliable services for a reasonable price.

I just moved to Brooklyn Park from St Louis Park. So, I needed my hair done and decided to go to the Regis in Maple Grove. I wanted highlights and was told over the phone that a FULL HEAD OF Highlights would cost me $65 with the stylist I had an appointment with. Long story short, I get there, get a Full head of highlights and am then told that $65 is just for touching up the roots and it costs more for "Long hair". The total was over $90.00. My hair is above my shoulders so I said, "what do you mean? I called and asked specifically how much a full head of highlights would cost and was told $65. And my hair isn't long?" Even the stylist agreed with me and was unsure of why I would be charged extra for long hair. The manager was rude. So, I payed and left very pissed off. Next, A couple weeks later, I get a "christmas" card in the mail from the Regis I used to go to in St Louis Park that says $10 off. It did not say $10 off any service. It just said $10.00 off. So i thought great, I can get some products. I drive over to the Maple Grove Regis Salon and the same manager was there. I showed her the coupon and asked if I could use it on products. She said we don't have that coupon here. The coupon was from Regis Salon??? I said, "Yes, I got this in the mail from the SLP Regis." She said we don't have the code to put into the computer to use that and that is only for services. I said well cant you call the SLP Regis and GET the coupon code? No, it only can be used there. WHAT THE HELL? I just drove out here for no reason?

Anyway, So I end up walking out and throwing the coupon away cuz i am obviously not driving all the way to St Louis Park to use it. I'm really close to never going to Regis again.

So,

Today I decide to use another coupon I recieved in the mail, this time from the Maple Grove salon. It was $5.00 off any service. I have a baby shower tomorrow so I thought hey I can get my hair flat ironed. I called and asked how much just a flat iron is with no wash or anything. I am told $10 or $15 for longer hair. I go in, get it ONLY flat ironed, go to the register to pay and am told it would be $32.00. I was shocked. I was then told it was $22.00. The SAME manager tells me it is $10 extra to flat iron. I say $10 extra? what else did I get done I ONLY HAD A flat iron, just a style. She said styles are $22.00. I told her I was just told over the phone $10 or $15, who told me that? She said I dont know there are a lot of people working here, so you can pay the $22.00 and i'll give you the number to corporate so you can call if you have a problem. I used my $5 coupon and it ended up being $17...for a FLAT IRON. I could have done that at home I OWN A CHI straightener I am just 9 months pregnant and didnt feel like doing it myself. I told the manager I would not be coming back there and she did not seem to care. She was also bragging about a trip she is going on to Mexico since the company is doing so well.

Definately do not go there.