Slumberland Furniture

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TERRIBLE, LYING SALES - As I spent over $3K on custom furniture, sales man confirming the material I picked will uphold 2nd to leather, and will with stand two small dogs for years. Well, after a 1 year, the material is so thin, that holes will be forming shortly, (while this has been covered the whole time, barely used), along with the seam already torn. Of course I purchased the additional insurance on this, as the sales man swore up and down that everything is covered, as long as the material still in production, my pieces will be fixed. Well, of course this is not the case, now I'm stuck with over priced furniture that lasted for a years time!

Great deal and great customer service! They were able to price match and so with the friendly staff we chose to purchase here.

Bought a couch and loveseat from Madison Slumberland. Paid a $79 "delivery fee". We had old furniture that needed to be moved out to make room for the new stuff. We called the day before and didn't get a straight answer as to whether or not they would move the stuff (they essentially said 'maybe'). Delivery truck arrives, delivery guy says he won't move our old furniture out to the curb for us. ("It's against the rules." (?)) My brother (who is severely overweight) and I had to move a very old, extremely heavy metal sleeper sofa up a flight of stairs and out to the curb. What would have taken Slumberland 5 minutes to do, took us 30 minutes. Extremely dissatisfied. We even called and asked the store if they would send another person to move it for us, they said no. What was our $79 fee for then? Will be contacting the BBB.

One of their salesmen wasn't trained properly and sold us a couch instead of the sectional knowing we wanted the sectional. When we tried to get our money back it took weeks to get it back.