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Reviews

SK
Shannon K.

07/13/2017

Provided by YP.com

please beware this is not a good company to work with. they will promise to help you then leave you in the dirt! i am speaking from experience. no professionalism and only after your money! beware!

DM
Danyell M.

04/06/2016

Provided by YP.com

This is HORRIBLE company. I set up a payment arrangement and have not missed any payments however my car is still disabled, because they said I'm not paying enough, and I'm never 30 days late. and they have disabled my vehicle for $10. I'm calling the BBB. Whatever you do, DO NOT DO BUISNESS WITH THIS COMPANY.
Also the supervisors that work here are rude, they talk down to people, and not professional. I've spoke with a Chris, Tyler, and Sean. I've asked several times for everyone's last name, and no one is able to provide that information to me. I've also asked for employee ID's and no one has provided that to me either. I'm making a formal complaint as well.

SB
Sonya B.

07/01/2016

Provided by YP.com

My story is the same.... This is terrible... they don't stick with the payment plan. Turn your car on then turn it back off.... Terrible company... We should all report them to the BBB!!!!!!!!!!!!!!

NW
Nysha W.

04/08/2016

Provided by YP.com

I signed up for yp just to give a review. I have had my vehicle since March of 2015, when I was dealing with Tim, my dealer ... He informed me that I can pay according to the way that I receive my paychecks .... Wrong!!!! I received a call one week after getting my vehicle informing me that I was over 7 days late on my next payment and I will have to pay a late fee. I had been on time from then on. I went off on disability for a couple of weeks, called Brite Financial, spoke with Sean who told me that I can set up an arrangement and pay what I can .... Once again, wrong!!!! I woke up the next morning, my vehicle was disabled. I have paid over and above what my note is up to 600.00 and they have still disabled my vehicle. Recently, I looked at my credit report, and it shows on both transunion and experian that my car loan was for 20,000.00, my lease papers says 12,000.00 ... Do not lease from them. I'm trying to find a way to get out of this scam!!!

BA
Butta A.

03/07/2016

Provided by YP.com

Since they've had the ability to turn the car off for missing a payment, which is great for the company to insure you pay, the car won't start properly anymore. I've had to have the ignition key module repaired yet the problem continues. After being in my lease for 3 years with 1 to go, I asked how much to pay out, and they told me over $10,000!!! How the hell is my payoff on my $15,000 loan still $10,000... I also asked if I could get a different vehicle before the lease was up and basically was laughed at. So now I'm stuck with a car that only starts when it wants to. I was on auto pay, paying $300 per week when my note was $115 per week, for 4 months. How is my payoff still so high?? I just don't get it..

TR
Theresa R.

02/16/2016

Provided by YP.com

Paid of my Truck very early bought out the lease and paid the residual. Trying to get a payoff note showing the vehicle paid in full and that all taxes where paid. Had to speak with someone name Tyler he would never return phone calls. Biggest rip off that I have found stay away from Carite and Brite Financial Services.

PF
Paul F.

01/23/2016

Provided by YPmobile

This company is a joke! Car has broke down 4 times. Leaving us stranded, having to get it towed. Have not missed nor been late on any payments. Asked to get out of the lease a month early and into a vehicle safer for my and was told in short to go to hell. Stay away from Brite and Car Rite! Run as far away as you can!

KS
Kelly S.

11/03/2015

Provided by YP.com

This is one of the most horrible companies that you could ever encounter! Customer service is a joke because one rep says one thing while another says something completely different. Even though I paid I remaining balance they still took a payment automatically. (stating I had to sign a form to stop auto pay) and they add on extra money so watch out!!! I would not even give 1 star but I had too.

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